Rahyma Ashraf

• Reported back to instructor to receive day-to-day tasks and responsibilities.
• Produced high-quality communications for internal and external use.
• Provided clerical support, addressing routine and special requirements.
• Sorted, organized and maintained files.
• Communicated effectively with faculty and staff and accepted critiques and suggestions for areas of improvement.
• Helped with administrative support by managing incoming calls, coordinating files and sorting mail.
• Searched at library and in scholarly databases to locate necessary information for research projects.
• Interacted with customers by phone, email or in-person to provide information.
• Prepared meeting rooms and materials and recorded important information.

• I have previously interned with Yellow Submarine, a charity to help disabled children, located near the Westgate, being able to attend to their needs and create a friendly environment for them as well as hosting the big event at the end of the week where a carnival was being held, attracting many people towards my stall through my creativity and ideas on getting people to spend on the charity, through excellent customer service as well as knowledge about how the charity will help the disabled, by spreading product knowledge to promote customer interest and sales
• Karachi I was working at TCF (The Citizens Foundation), as an unpaid intern, for a month
• I had to multi-task, as I was assigned to do, and was responsible for IT tasks and calling up students who have followed the metric system to fill out their report sheets
• While I was an intern, I was responsible for various aspects of the organization for which I worked and had to make my own decisions
• A skill that I have acquired from my internship is the ability to converse with people in a professional manner, as well as learnt how to multi-task and attend to help others with their tasks in a quick professional manner and have meetings and discussions with the ones who hold authority, updating them on our performance.
• Cleaned and straightened work areas to maximize productivity and safety.
• Loaded, unloaded and moved material to and from storage and production areas.
• Adhered to company policies, safety procedures and performance standards.
• Offered exceptional customer service to all guests.
• Developed and updated tracking spreadsheets for process monitoring and reporting.
• Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
• Developed effective improvement plans in alignment with goals and specifications.

• Prepared products for the sales floor by pricing or tagging it.

• Assisting consumers in finding items and checking the shop system for products at other locations.

• Interacted with consumers to develop rapport and loyalty.

• Increased sales by giving purchasing recommendations and marketing other goods.

• Assisting clients and promoting sales purchases by exploring inventory for products at other locations and arranging for shipping and delivery.

• Helped a huge number of clients every day with a cheerful attitude and an emphasis on customer satisfaction.

• Increased sales income by expertly offering various service choices.

• Informed clients about unique specials and gave precise information about various items.

• Maintained a neat personal appearance, modelled shop ensembles while working in apparel department settings, and wore uniforms in accordance with corporate rules.

• Gathered consumer input and implemented process adjustments to surpass customer satisfaction goals.

• Demonstrated products to consumers, raising customer awareness, interest, and sales.

• Identified and recommended appropriate items by listening to consumer requirements and aspirations.

• Maintained shop order and cleanliness to provide an appealing atmosphere for consumers.

• Volunteered for extra shifts during holidays and other busy times to help fill staffing gaps.

• Stocked inventory, neatly labelled things, and arranged by size or colour.

• Oversaw effective cash register operations.

• Exceptional services and delightful shopping experiences were provided to retail consumers.

• Making certain that the property is kept clean and properly arranged so that clients can easily find what they are searching for.
• Efficient teamwork, for example, if several clients want assistance at the same time, we all do our best efforts to assist them in a warm, polite manner.
• Busy days are my strength since I've been trained to handle heavy traffic and high demand in a calm and professional manner.
• Capable of dealing with impatient clients in a courteous manner without any hassles or concerns, simply by being patient, understanding, and doing my best to assist them
• Creating a welcoming environment for both clients and coworkers by just smiling and going the additional mile to assist them.
• Inspiring coworkers to work hard and do their best
• Hygiene is very important while serving clients and must always be up to standard
• Due to a large number of clients and great demand, I sometimes have to stay behind a couple of hours, which is not a problem for me when I am needed.
• Till administration is quick, and there are no issues with check outs.
• Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
• Trained and developed new hires in company processes, product knowledge, customer service and selling techniques.
• Enhanced product presentation and promotional material displays, working alongside retail representatives.
• Supervised changing rooms, rehanging unwanted merchandise and supporting loss prevention initiatives.
• Greeted customers, offered assistance in finding requested items and carried merchandise to checkout line.
• Provided positive first impressions to welcome existing, new and potential customers.