Summary
Overview
Work history
Education
Skills
Certification
Accomplishments
Interests
Languages
Timeline
AdministrativeAssistant

Rahul

Harrow,UK

Summary

Astute network and systems professional with 7 years of experience, skilled at managing and developing high-performing data and communication platforms. Quickly identifies and resolves technical issues for minimised service disruptions.

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Focuses on promoting and training systems users in security awareness to reduce security risks. Knowledgeable about emergency disaster recovery and minimising data loss.

Overview

7
7
years of professional experience
6
6
years of post-secondary education
1
1
Certification

Work history

System/Security Engineer

Capgemini UK PLC
London
07.2022 - Current
  • Coordinated emergency disaster recovery, minimising data loss and supporting business continuity.
  • Used Qualys tool to analyse systems and detect vulnerabilities.
  • Conducted ongoing threat monitoring and targeted audits on systems.
  • Oversaw network architecture and security, defining policies and procedures for successful operations.
  • Analysed, monitored and optimised current system performance to increase process efficiency.
  • Provided clear goals for all project areas, and developed steps to oversee timely execution of tasks.
  • Implemented and maintained backups, security and redundancy strategies.
  • Offered ongoing technical support, maintenance and troubleshooting to network users to maintain 100% customer satisfaction.
  • Troubleshot and resolved all arising technical issues related to systems.
  • Planned hardware and software configurations for new installations in line with budget constraints.
  • Crafted custom scripts to increase system efficiency and lower human intervention time on any tasks.
  • RedHat VMs lifecycle management, APMS patch upgrades, HP NMS system operations and management on HA and non-HA systems, Oracle DB installation/upgrade and troubleshooting.
  • Analyzed scan results, prioritized vulnerabilities based on risk, and provided detailed reports to stakeholders.
  • Monitoring and managing infrastructure in Zabbix and Prometheus tools and Cluster management of Veritas or Kubernetes environment in CI/CD process.

System Engineer

Buzzworks Business Services (P) Ltd
03.2022 - 06.2022
  • Analysed, monitored and optimised current system performance to increase process efficiency.
  • Provided clear goals for all project areas, and developed steps to oversee timely execution of tasks.
  • Implemented and maintained backups, security and redundancy strategies.
  • Installed, tested and optimised computer networks and server systems for improved productivity and user experience.
  • Ran detailed diagnostics to establish areas of improvement, maintaining records of faults and bug fixes.
  • Supported product evaluations, proof of concept and pilot implementations of solutions in line with budgetary and timeline requirements.

System Engineer

Ericsson India Global Services (P) Ltd
02.2020 - 12.2021
  • Analysed, monitored and optimised current system performance to increase process efficiency.
  • Implemented and maintained backups, security and redundancy strategies.
  • Installed, tested and optimised computer networks and server systems for improved productivity and user experience.
  • As main SPOC, responsible for the deployment and upgrade of Ericsson cloud nodes in LG (ENM v19.11 & HSS 21.01) for enhanced functionality of cloud solution in small ENM.
  • Issue troubleshooting related to Performance, Fault, Configurations for Cloud based Operations solution (Small and Large ENM based on LITP platform or VMware ESXi deployments consisting of 170-180 VMs or containerized solutions) by analyzing server logs, VM services and jboss processes/deployments.
  • Admin Related Tasks Such as User Creation, User Management, Performance Management and Maintaining disk space utilization, Counters activation.
  • Implementation of backup and disaster recovery policies in NetBackup or VMware solution.
  • Monitoring of infrastructure in Zabbix and tickets handling in ITSM and ServiceNow. Creation of SAP BO templates for data retrieval from Database servers and handling Emergency tickets in 24X7 environment and ensuring SLA is never breeched.

OSS/System Engineer

Nokia Network India (P) Ltd
09.2016 - 01.2020
  • Development of automation on Shell Scripting& Python
  • Scripting and SQL queries based on DB schema using Visual studio code and Vi editor
  • User Administration: Adding New User Account, Modifying and Deleting User Account and Groups
  • Troubleshoot problems related to OS like login failure, alarm flow, NE integration etc, troubleshooting Problems like Disk Space Utility, CPU Utilization, and Load etc.
  • Managing HA and standalone servers, Oracle DB, mysql DB installation/upgrade and troubleshooting
  • Use HP-ILO tool to remotely manage Linux, Window, NAS server and ESXi for troubleshooting and restart of servers.
  • End to end troubleshooting for the issues related Monitoring tools, java based application deployment, Fault Management, Configuration Management, Key Performance Matrices, User Management and Software/Hardware Management.
  • End of end management of backup and restore solution using Symantec NetBackup and VMware vSphere
  • Migrations of virtualized VMs, rebooting and setting up ESXis in Maintenance mode using vSphere.
  • To handle emergencies and on-call support(24X7)
  • Installing RHEL6, RHEL7, RHEL8 and Ubuntu with kickstart on physical and virtual machines.

Education

B. Tech - Electronics and Communication

Guru Gobind Singh Indraprastha University
Delhi
07.2013 - 06.2016

Diploma - Electronics and Communication

Haryana State Board of Technical Education (HSBTE)
07.2010 - 06.2013

Haryana Board of School Education
2010

Skills

  • Programming: BASH/Python Scripting, SQL queries, Ansible
  • Operating Systems: RedHat, Centos/Ubuntu, Solaris, Windows, HP-UX, Veritas cluster
  • Remote Server Management: HP ILO, DELL EMC
  • Technology: Cybersecurity Vulnerability management Patching Audits Qualys Linux/UNIX Open stack Virtualization Dockers Kubernetes TR069 Protocols Netconf OSS (Ericsson ENM, OSS-RC, NetAct, APMS, i2000, iManager, NetNumen) TCP/IP VMware Hyper-V LITP platform NetBackup Veritas Apache tomcat WebLogic Cisco Routers Firewall
  • Backup solution: Symantec NetBackup, VMware vSphere, Azure Backup solution
  • Protocols Experience: Netconf, TR069, HTTPs, LDAP, SOAP, SSH, TCP/IP, Diameter
  • Cloud Infrastructure: Hyper-V, Ericsson Private cloud, Microsoft Azure, Linux IT platform, RHOSP, Kubernetes
  • Tools: ITSM, Netcool, Splunk, Zabbix, Juniper SolarWinds, SAP Business Intelligence, Prometheus, Qualys, GIT, Jira, Confluence, Azure, AWS EC2/S3
  • Documentation Delivered: HLD, LLD, Test plan, Test scenarios, Execution report, threats report, Vulnerability scan report
  • Databases: Oracle DB, Postgres DB, MongoDB, MySQL

Certification

1. Virtualization and Telco Cloud - 2018

2. RED HAT System Administrator - 2019 3. Kubernetes and Containerized solutions -2021

4. Microsoft Azure Fundamentals AZ-900 - 2023

Accomplishments

Mentor of the Quarter Award by Nokia Networks - 2019

Quarterly Champion Award by Ericsson Global : 2020 Q3, 2021 Q1

Customer Success Award by Ericsson Global: 2021

Interests

 Nature photography, Travelling, Hiking and trekking mountains.

Languages

English
Fluent
Hindi
Native
Punjabi
Native

Timeline

System/Security Engineer

Capgemini UK PLC
07.2022 - Current

System Engineer

Buzzworks Business Services (P) Ltd
03.2022 - 06.2022

System Engineer

Ericsson India Global Services (P) Ltd
02.2020 - 12.2021

OSS/System Engineer

Nokia Network India (P) Ltd
09.2016 - 01.2020

B. Tech - Electronics and Communication

Guru Gobind Singh Indraprastha University
07.2013 - 06.2016

Diploma - Electronics and Communication

Haryana State Board of Technical Education (HSBTE)
07.2010 - 06.2013

Haryana Board of School Education

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