Summary
Overview
Work History
Education
Skills
Timeline
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Rahul Mall

London

Summary

Proposition and Product manager with over 10 years experience in the telecoms industry & a successful track record of developing, delivering and managing solutions and strategies across B2B and B2C markets within the UK and Globally.

Commercially aware, customer focused and with strong written & verbal communication skills, I am known for adapting quickly to move between diverse product areas, generating innovative ideas, translating them into robust business cases, and delivering tangible solutions that sustainably grow new portfolios or enhance existing ones.

Overview

10
10
years of professional experience
3
3
years of post-secondary education

Work History

Proposition Manager - Device Insurance

Vodafone UK
London
12.2022 - Current
  • Achieved £2M margin growth within 6 months by implementing innovative pricing and excess structure
  • Streamlined sales processes, cutting lead times by 88% and delivering £340k annual savings
  • Implementing discounting capability and creating trading and marketing strategies to deliver 45k new customer acquisitions each year
  • Owning in-life portfolio management to ensure optimal CX, compliance, and commercial performance
  • Carrying out market research, ideation, and business cases creation to shape short and long-term portfolio strategy

Propositions Manager - Cloud & Security

BT Business
London
02.2022 - 12.2022
  • Formulated requirements, ran effective go-to-market campaigns, coordinated the annual investment process, and developed in-life strategies for Managed Security and Cloud offerings

Senior Product Manager

BT Global Services
London
05.2018 - 02.2022
  • Led a team to launch BT's first ever managed embedded security product, managing a £2M Capex budget and building strong relationships with strategic suppliers
  • Steered my team to deliver a 5-year Plan for managed security endorsed by director-level stakeholders and used as a blueprint for a department-wide plan
  • Secured over £5M of funding per year for the Managed Security team by consolidating and owning the annual Capex process, ensuring spend remained within 5% of budget
  • Earned exceptional feedback on people management abilities from senior leaders and HR

Strategy & Business Planning Specialist

BT Enterprise
London
05.2017 - 05.2018
  • Reduced outstanding debt by £7.4M by conducting analysis into the cash and debt position of all existing customers
  • Delivered the 6-year MTP by revising the end-to-end forecasting process

Transformation Implementation Project Manager

BT
London
10.2016 - 05.2017
  • Generated recommendations to deliver organisational re-structuring worth £500k annual benefit
  • Created comprehensive cost, function, and location baseline for 800-strong team with £35M annual cost

Business Management Graduate

BT Global Services
London
10.2014 - 09.2016
  • Generated a £46M forecast pipeline through leadership of post-acquisition EE Business Mobile launch
  • Led cross-functional team to to deliver BT's first ever NfV customer demonstration, receiving excellent feedback from C-level executives

Education

Master of Arts - Economics

University of Cambridge - St John's College
10.2011 - 06.2014

Skills

  • Product and Proposition Delivery
  • In-life Portfolio Management
  • Business Case creation
  • Strategic Planning
  • C-suite Communications and Presentations
  • People Management and Leadership


Timeline

Proposition Manager - Device Insurance

Vodafone UK
12.2022 - Current

Propositions Manager - Cloud & Security

BT Business
02.2022 - 12.2022

Senior Product Manager

BT Global Services
05.2018 - 02.2022

Strategy & Business Planning Specialist

BT Enterprise
05.2017 - 05.2018

Transformation Implementation Project Manager

BT
10.2016 - 05.2017

Business Management Graduate

BT Global Services
10.2014 - 09.2016

Master of Arts - Economics

University of Cambridge - St John's College
10.2011 - 06.2014

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