Rahul Gupta
Crawley
Summary
Hospitality manager with 4+ years of experience in fast-paced restaurant environments. Currently working as Assistant General Manager at Popeyes, with hands-on experience in new store openings, team building, and cost control. Proven ability to manage operations, maintain high standards, and deliver consistent results. Seeking an opportunity to grow within the business internationally.
Overview
4
4
years of professional experience
Work History
Assistant General Manager
Popeyes
Crawley, West Sussex
09.2025 - Current
- Part of the core team that opened the Crawley store, supporting recruitment, training, and full operational setup.
- Built and trained a team of over 50 staff, ensuring smooth onboarding and readiness before launch.
- Manage daily operations and run shifts, maintaining high standards across service, food quality, and cleanliness.
- Control labour effectively, consistently maintaining 22–25% through rota planning.
- Oversee stock and ordering, maintaining variance below 1.5% with regular counts and accurate tracking.
- Reduced wastage through improved stock rotation and monitoring.
- Support weekly performance tracking (sales, labour, costs), and ensure targets are met.
- Handle customer feedback and maintain strong guest satisfaction.
- Ensure compliance with food safety, health & safety, and brand standards.
Deputy General Manager
Slim chickens
Crawley, West Sussex
04.2024 - 09.2025
- Supported overall store performance, focusing on sales, labour, and cost control.
- Maintained labour within target (22–25%) and reduced wastage by approximately 10–12%.
- Managed stock control and weekly counts, keeping variance below 2%.
- Led the management team on shifts and ensured consistent operational standards.
- Analysed performance reports and contributed to business decisions.
Assistant Manager
Slim chickens
Leicester, East Midland
08.2023 - 03.2024
- Ran shifts in a high-volume environment, ensuring smooth day-to-day operations.
- Supported the opening of the Basildon store, including training, and launch preparation.
- Stepped up during a two-month period without a GM, helping to maintain performance and team stability.
- Controlled labour (24–28%) and reduced wastage by approximately 8–10%.
- Supported recruitment, training, and team development.
Store Supervisor
Peri Peri Flames
Leicester, East Midlands
06.2022 - 07.2023
- Managed full store operations, including staffing, stock, and customer service.
- Led a team of 15, handling hiring, training, and performance management.
- Maintained operational standards and reported performance to senior management.
Education
Master of Business Administration - MSc Project Management
De Montfort University
Leicester01-2023
Bachelor of Science - Bachelors Mechanical Engineering
Mumbai University
Lokmanya Tilak College Of Engineering01-2020
Skills
- Team building
- Employee training
- Customer service
- Inventory management
- Cost control
- Compliance management
- Sales forecasting
- Salesforce CRM
- Leadership skills
Timeline
Assistant General Manager
Popeyes
09.2025 - Current
Deputy General Manager
Slim chickens
04.2024 - 09.2025
Assistant Manager
Slim chickens
08.2023 - 03.2024
Store Supervisor
Peri Peri Flames
06.2022 - 07.2023
Master of Business Administration - MSc Project Management
De Montfort University
Bachelor of Science - Bachelors Mechanical Engineering
Mumbai University