Summary
Overview
Work history
Education
Skills
Websites
Languages
Affiliations
Timeline
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Rahul Goswami

Rahul Goswami

Reading

Summary

At Wipro, our team excels in providing cutting-edge technical consulting for Promax applications, focusing on client engagement and database integrity. Harnessing my expertise in SQL and SQL Server Integration Services, I've been instrumental in resolving complex client issues and optimizing server performance. Embracing a mission to enhance client operations, I dedicate myself to the education of both clients and IT teams on maximizing the utility of Promax tools. Our collective efforts ensure swift issue resolution, robust application support, and continuous functional enhancements.

Overview

15
15
years of professional experience
3
3
years of post-secondary education

Work history

Senior Technical Consultant

Wipro
Reading
01.2022 - 11.2024
  • Led client communication and support for Promax application, ensuring client satisfaction and operational efficiency
  • Educated clients on advanced tool usage and provided timely issue resolution
  • Maintained application and database server integrity for optimal performance
  • Implemented Trade Promotion Management solutions to enhance client operations and integrate functional and technical side of the business to collaborate seamlessly with the existing system.

Technical Consultant

Wipro
Bangalore Urban, India
02.2021 - 01.2022
  • Developed change requests from clients to enhance the Trade Promotion Management tool named Promax
  • Utilized C++, SQL, and coding skills to improve the functionality of the tool
  • Collaborated with team members to ensure seamless integration of client requirements
  • Contributed to enhancing the user experience of Promax for better trade promotion management
  • Designed impressive solutions to overcome existing system challenges.

Software Developer

Wipro Promax Analytics Solutions
Reading
06.2016 - 05.2020
  • In my role as a Software Developer at Wipro Promax Analytics Solutions in Reading, United Kingdom, I successfully fixed tool issues using C++ and SQL, ensuring timely delivery to enhance customer satisfaction
  • Additionally, I created tech spec documents for module development and fostered team collaboration to educate colleagues on tool functionality
  • Developed strong skills in C++ and SQL
  • Enhanced team collaboration and communication
  • Ensured timely delivery of fixes for customer satisfaction

Software Developer

Wipro
12.2012 - 05.2016
  • Fixed tool issues using C++ and SQL knowledge, ensuring timely delivery to enhance customer satisfaction
  • Created tech spec documents for module enhancements and fostered team collaboration to educate on tool functionality

Training Facilitator

Wipro
05.2010 - 12.2012
  • Facilitated training sessions for Wipro Rookies in computer languages and software development
  • Developed engaging curriculum to enhance learning outcomes for new recruits
  • Implemented interactive activities to promote hands-on learning experiences

Education

Master of Computer Applications (MCA) - Computer Programming

Future Institute Of Engineering and Management
01.2007 - 01.2010

Skills

  • Transact-SQL
  • Trade Promotion Management
  • SQL Server
  • Expert in c programming

Languages

English
Fluent
Hindi
Fluent
Bengali
Intermediate

Affiliations

  • Watching Movies
  • Reading Crime Novels

Timeline

Senior Technical Consultant

Wipro
01.2022 - 11.2024

Technical Consultant

Wipro
02.2021 - 01.2022

Software Developer

Wipro Promax Analytics Solutions
06.2016 - 05.2020

Software Developer

Wipro
12.2012 - 05.2016

Training Facilitator

Wipro
05.2010 - 12.2012

Master of Computer Applications (MCA) - Computer Programming

Future Institute Of Engineering and Management
01.2007 - 01.2010

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Rahul Goswami