Summary
Overview
Work history
Education
Skills
Accomplishments
Affiliations
Languages
Timeline
Generic

RAHMAT OBISESAN

Sunderland,United Kingdom

Summary

Highly adaptable and committed professional with exceptional interpersonal and communication skills, adept at multitasking and maintaining attention to detail in fast-paced environments. Demonstrates strong product knowledge, proficiency in prioritising tasks, and a collaborative approach to teamwork. Skilled in resolving complaints, ensuring safety standards, and delivering outstanding customer service. Possesses good technological know-how and a strong willingness to learn, with flexibility to work shifts effectively.

Overview

2024
2024
years of professional experience
2
2
years of post-secondary education

Work history

Customer Solutions Representative

London North Eastern Railway
  • Handled customer inquiries and resolved issues promptly, ensuring customer satisfaction
  • Communicated effectively with colleagues and management to maintain smooth operations
  • Maintained a safe working environment by adhering to company policies and regulations
  • Consistently achieved performance targets and received positive customer and management feedback
  • Applied industry knowledge to help customers navigate timetables, ticketing options, and how to make use of the mobile app and website to ensure a stress-free experience.

Sales Assistant

ZARA
  • Provided personalized service to customers, assisting with product selection and purchase
  • Maintained store appearance and organization to ensure a positive shopping experience
  • Developed strong product knowledge to better serve customers

Retail Assistant

YMCA Charity Store
02.2023 - 07.2023
  • Greeted customers, provided assistance, and maintained a clean and organized store environment.
  • Processed sales transactions accurately and efficiently, managing various payment methods.
  • Actively engaged with customers to understand their needs, recommend products, and resolve issues.
  • Supported promotional activities and inventory management to drive sales and maintain product availability.
  • Received consistent positive feedback from customers for exceptional service and assistance
  • Recognized for commitment to teamwork and collaboration in retail and volunteer settings

Education

Level 3 Extended Diploma - Health and Social Care

Sunderland College
09.2022 - 06.2024

College Certificate - undefined

Emi-Fumi College

Senior Secondary School Certificate Examination (SSCE) - undefined

Sankore College
Ibadan, Nigeria

Skills

  • Outstanding interpersonal and communication skills
  • Exceptional customer service skills
  • Strong interpersonal and communication abilities
  • Proficient in prioritizing tasks
  • Managing time effectively
  • Handling challenges in a fast-paced environment
  • Strong product knowledge
  • Skilled in maintaining safety standards
  • Skilled in resolving complaints
  • Collaborative team player
  • Exceptional time management skills
  • Adept at multitasking
  • Maintaining attention to detail
  • Good technological know how
  • Very adaptable
  • Strong willingness to learn
  • Flexible and committed to working shifts

Accomplishments

  • Received consistent positive feedback from customers for exceptional service and assistance.
  • Recognized for commitment to teamwork and collaboration in retail and volunteer settings.
  • I have an FAA Level 3 Award in Emergency First Aid at Work.

Affiliations

  • I love solving different types of puzzles

Languages

English
Fluent
Yoruba
Fluent

Timeline

Retail Assistant

YMCA Charity Store
02.2023 - 07.2023

Level 3 Extended Diploma - Health and Social Care

Sunderland College
09.2022 - 06.2024

Sales Assistant

ZARA

College Certificate - undefined

Emi-Fumi College

Senior Secondary School Certificate Examination (SSCE) - undefined

Sankore College

Customer Solutions Representative

London North Eastern Railway

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RAHMAT OBISESAN