Rahim Uddin

Experienced Customer Service Team Member and Delivery Driver at Ocado, providing timely and accurate grocery deliveries while maintaining excellent customer satisfaction. Demonstrates strong communication skills, handling customer queries and resolving issues in a professional and friendly manner. Ensures efficient route planning and safe driving practices to meet delivery targets and company standards. Maintains high standards of reliability, teamwork, and attention to detail in a fast-paced environment.

Professional PCO driver licensed by Transport for London, providing safe and reliable pre-booked passenger transport services. Demonstrates excellent knowledge of London routes, ensuring efficient journeys and high customer satisfaction. Maintains vehicle cleanliness, compliance with TfL regulations, and a strong focus on passenger safety. Delivers professional customer service with a polite and respectful approach, handling diverse passengers and situations effectively.

Produce Manager:
Managed daily operations of the fresh produce department, ensuring high standards of quality, freshness, and availability. Monitored stock levels, placed orders based on demand, and reduced waste through effective stock rotation and quality checks. Maintained attractive displays, led and trained staff, ensured food safety compliance, and handled customer queries to maintain satisfaction.

Warehouse Manager:
Oversaw warehouse operations including goods-in, storage, picking, and dispatch to ensure smooth workflow. Managed inventory through regular stock checks and system updates while coordinating logistics for timely stock movement. Supervised and trained staff, enforced health and safety procedures, improved efficiency, and monitored KPIs to resolve any operational issues.