Rahi Girishbhai Patel
London,United Kingdom
Summary
Enthusiastic management professional with demonstrated success supervising staff and building teams. Proven history of achieving sales goals by monitoring employee performance and coaching staff on effective sales methods. Skilled in solving complicated issues and making proactive operational changes.
Overview
5
5
years of professional experience
6
6
years of post-secondary education
Work history
Assistant Manager
Pass A Pizza (UK) LTD
London, United Kingdom
2022.01 - Current
- Trained staff on best practices to achieve optimal productivity.
- Addressed customer issues calmly and professionally, delivering quick, successful resolutions.
- Evaluated staff performance, implementing training and development programmes to maintain exceptional service levels.
- Supported long-term business need strategies, generating customer relations feedback for process improvements.
- Built customer relationships with consultative sales approach.
- Communicated customer complaints, requests and feedback to company management for swift resolution.
- Worked scheduled hours as required and took on available shifts during holidays and busy periods.
- Obtained stock from dry, refrigerated or frozen storage areas in preparation for packaging and delivery.
- Followed corporate procedures to maintain company and customer data confidentiality.
Shift Manager
Santrio Limited
London, United Kingdom
2022.05 - 2022.12
- Adhered to company standards and compliance requirements for operations and cleanliness.
- Evaluated team outputs and delivered constructive feedback to aid professional development.
- Kept employees operating productively to meet business and customer needs.
- Ordered stock and procured services to deliver on company goals.
- Addressed staff absences and holiday requests to achieve consistent rota coverage.
- Tracked receipts, employee hours and inventory movements for smooth budgetary planning.
- Led by example and demonstrated company best practices.
Junior Accountant
Kuldevi Timber and Ply
Anand , India
2018.08 - 2021.03
- Accurately documented all cash, credit, fixed assets, accrued expenses and line of credit transactions.
- Reconciled accounts from income and expense data to net worth and assets.
- Analysed monthly reporting to reconcile production operations and general ledger.
- Reviewed and processed employee expense reports and vendor invoices for payment.
- Filed tax returns and prepared governmental reports in compliance with strict standards.
Education
Master of Science - Business and Management
University of Stirling
Stirling 2021.02 - 2022.05
Bachelor of - Computer Application
Sri Krishnadevaraya University
India 2015.04 - 2018.05
GSHSEB - Science
The Bhadran English Medium School
Gujarat 2013.04 - 2015.05
Skills
- Recruiting and interviewing
- Inventory control
- Shift checklists
- Store management
- Customer satisfaction
- Customer service
- Hiring and training
- Exceptional leader
Hobbies
Reading , Travelling , Driving , Listening music , Sports
Languages
Gujarati, Hindi
Native language
English
Advanced
C1
Timeline
Shift Manager
Santrio Limited
2022.05 - 2022.12
Assistant Manager
Pass A Pizza (UK) LTD
2022.01 - Current
Master of Science - Business and Management
University of Stirling
2021.02 - 2022.05
Junior Accountant
Kuldevi Timber and Ply
2018.08 - 2021.03
Bachelor of - Computer Application
Sri Krishnadevaraya University
2015.04 - 2018.05
GSHSEB - Science
The Bhadran English Medium School
2013.04 - 2015.05