Travel & Tourism
RAHETPREET SINGH
Receptionist
London
Summary
Professional hospitality leader with solid experience managing operations and staff in fast-paced, overnight setting. Proven ability to lead teams, ensure guest satisfaction, and adapt to evolving situations. Strong expertise in conflict resolution, staff training, and maintaining high service standards. Known for reliability, flexibility, and strong focus on achieving operational goals.
Overview
3
3
years of professional experience
Work History
Night Manager
HOLIDAY
12.2023 - 11.2024
- Guided and motivated night team by establishing and communicating responsibilities and duties to each team member.
- Secured building for closing by completing run-through of sales floor, turning off electronic systems and turning on alarms.
Receptionist
REGENTA CENTRAL
10.2022 - 09.2023
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Responded to inquiries from callers seeking information.
Front Desk Assistant
REGENTA CENTRAL
09.2021 - 08.2022
- Facilitated smooth operations during peak times with effective multitasking skills, managing multiple guest interactions simultaneously.
- Handled payment and bill processing, change giving and payment collecting for guests.
- Managed multi-line phone system, directing calls to appropriate departments while maintaining a friendly demeanor.
- Maintained guest confidentiality by adhering to strict privacy policies when handling personal information and payments.
Education
Master of Science - Computer Science (Pursuing)
UNIVERSITY OF LONDON
LONDON 04.2001 -
Bachelor of Science - Computer Science
GNDU UNIVERSITY
AMRITSAR 04.2001 -
High School Diploma -
SGHP Public School
AMRITSAR 03.2025 - 04.2025
Skills
Customer service focus
People management
Visual merchandising
Customer service
Complaint handling
Guest assistance
Sales leadership
Reservation management
Time management expertise
Strong leadership
Guest relations expertise
Interests
Team Activities
Hospitality & Service Culture
Event Planning
Learning Languages
Timeline
High School Diploma -
SGHP Public School
03.2025 - 04.2025
Night Manager
HOLIDAY
12.2023 - 11.2024
Receptionist
REGENTA CENTRAL
10.2022 - 09.2023
Front Desk Assistant
REGENTA CENTRAL
09.2021 - 08.2022
Master of Science - Computer Science (Pursuing)
UNIVERSITY OF LONDON
04.2001 -
Bachelor of Science - Computer Science
GNDU UNIVERSITY
04.2001 -