Summary
Overview
Work History
Education
Skills
Timeline
Generic

Raheema Begum

Birmingham,West midlands

Summary

Flexible and fully fit individual , experienced in engaging with customers, building rapport, and driving sales through exceptional customer service. Always focused on meeting sales targets and ensuring customer satisfaction. I am a reliable team player with an optimistic approach to problem solving when there is pressure.

Overview

3
3
years of professional experience

Work History

Sales assistant

Nike Perry Barr
03.2025 - 05.2026
  • Processed sales transactions efficiently, handling cash, credit, and debit payments accurately.
  • Handled customer returns, refunds and exchanges at customer service desk as well as responding to customer queries
  • Organised stock room, ensuring easy access to products and efficient inventory management.
  • Assisting customers with purchase decisions in store and completing sizing checks to meet individual customer needs

Sales assistant

Angel Clothing
01.2025 - 02.2026
  • Maintained visual merchandising standards and an organised shop floor. Processed cash and card transactions accurately at the till.
  • Kept shelves neat, clean and organised through visual merchandising.
  • Handled customer enquiries in person and on phone, directing them to the correct aisles, sizing and their queries
  • Handled customer returns, refunds and exchanges at customer service desk.

Shop floor volunteer

British Heart Foundation
01.2024 - 08.2025
  • Maintained stock levels weekly for new and donated items, ensuring availability for customers
  • Organised gift aid and non-gift aid items within the store, facilitating easier browsing for customers
  • Met sales targets through proactive promotion and exceptional customer service
  • Enhanced product knowledge through ongoing training and self-initiated learning, improving customer assistance.

Exam invigilator

King Edwards VI Aston
03.2025 - 08.2026
  • Invigilated GCSE and A level exams during 2025 and 2026 exam seasons on a flexible basis, conducting ID checks and completing attendance forms for year groups prior to external examinations, ensuring compliance and accuracy
  • Tailored exam conditions for students with access arrangements, facilitating equitable assessment opportunities
  • Completed ID checks and attendance forms for whole year groups before external examinations, ensuring all students were verified and accounted for

Education

English and Mathematics GCSE

King Edward Vi Handsworth Wood Girls academy

Skills

  • Customer service
  • Visual merchandising
  • Inventory management
  • Cash handling

Timeline

Sales assistant

Nike Perry Barr
03.2025 - 05.2026

Exam invigilator

King Edwards VI Aston
03.2025 - 08.2026

Sales assistant

Angel Clothing
01.2025 - 02.2026

Shop floor volunteer

British Heart Foundation
01.2024 - 08.2025

English and Mathematics GCSE

King Edward Vi Handsworth Wood Girls academy
Raheema Begum