Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
Generic

Rahat Tabassum Promi

London,United Kingdom

Summary

Reliable and hardworking individual with experience in customer-facing and support roles. Skilled in maintaining clean and organised environments, assisting with food service, and supporting teams during busy periods. Flexible with working hours including weekends and able to travel to Essex for shifts. Focused on delivering a positive experience for visitors.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Reciptionist

EW Associates
Sylhet, Bangladesh
03.2023 - 03.2025

Key Responsibilities:

  • Reliable and hardworking individual with experience in customer-facing and support roles.
  • Skilled in maintaining clean and organised environments, assisting with food service, and supporting teams during busy periods.
  • Flexible with working hours including weekends and able to travel to Essex for shifts.
  • Focused on delivering a positive experience for visitors.

Volunteer

Save Sylhet
Sylhet, Bangladesh
01.2021 - 12.2022

Key responsibilities:

  • Ensuring compliance with established guidelines and
    processes.
  • Assisting food distribution programmes for underprivileged, and
    homeless individuals.
  • Coordinating organisation and delivery of meals to individuals in
    need across Sylhet City.
  • Facilitating community engagement through equitable food
    distribution initiatives.

Event Support Assistant

Happy Couple
Sylhet, Bangladesh
12.2018 - 12.2020

Key Reponsibilities:

  • Assisted customers in a polite and professional manner
  • Supported food serving and handling basic service tasks
  • Maintained cleanliness of working areas, tables, and equipment
  • Worked efficiently during busy periods as part of a team
  • Followed hygiene and safety standards

Education

Master of Public Administration - Public Administration

University of the West of Scotland
London
01-2026

Bachelor of Business Administration - Business Administration

Leading University
Sylhet, Bangladesh
01-2018

Skills

  • Customer Service & Front Desk Handling
  • Telephone & Visitor Management
  • Food Service & Catering Support
  • Cleaning & Hygiene Maintenance
  • Teamwork in Fast-Paced Environments
  • Time Management & Reliability
  • Basic Administration & Record Keeping
  • Event Support & Coordination
  • Communication & Interpersonal Skills
  • Health & Safety Awareness

Languages

Bengali
First Language
English
Intermediate
B1

Certification

Dilwar Hussain Dipon

Timeline

Reciptionist

EW Associates
03.2023 - 03.2025

Volunteer

Save Sylhet
01.2021 - 12.2022

Event Support Assistant

Happy Couple
12.2018 - 12.2020

Master of Public Administration - Public Administration

University of the West of Scotland

Bachelor of Business Administration - Business Administration

Leading University
Rahat Tabassum Promi