raghvendra kumar
CHESTER,uk
Summary
Skilled Test Manager versed in planning and overseeing testing operations under tight deadlines. Organised and well-researched approach to solving problems. Collaborative and open mindset with 12 years of demonstrated success in the field.
Overview
13
13
years of professional experience
Work history
Test Manager
Tata Consultancy Services
Chester
01.2015 - Current
- Client Lloyds Banking Group
- Led a team of 30 QA engineers to ensure the delivery of high-quality credit card Products within tight deadlines
- Implemented automated testing, resulting in a 30% reduction in testing time
- Developed and executed test plans, resulting in a 25% reduction in production defects
- Conducted team training on new testing technologies, resulting in a 20% increase in team productivity
- Building the test process from Scratch and Defect management
- Regulating and coordinating testing processes and standards across multiple and simultaneous projects and departments, for various banking and regulatory projects
- Prepare Traceability matrix and project Implementation plan
- Enhancing test quality and effectiveness by working with the Development and Program Management to prevent problems and ensure the products can be tested effectively
- Defining the scope of testing within the context of each release / delivery
- Planning, deploying and managing the testing effort for any given engagement
- Manage defects and follow up with the relevant stakeholder
- Manage end to end testing involving various internal and third-party teams
- Track Overall Project testing progress
- Provide daily update to business stakeholder
- Identify risk and work on mitigation plan
- Deploying and managing resources for testing
- Managed a large and complex Projects requirements
- Coordinate with Third Parties
- Implemented Jira to reduce testing execution and documentation efforts
- Helped to reduce carbon footprint by implementing dashboard and confluence template for project status/documentation
- Managed End to End testing involving multiple teams and third-party companies
- Manage weekly meetings with project and business stakeholders on project progress
- Support post live implementation testing
Technical Lead
Tata Consultancy Services
01.2013 - 01.2015
- Client Qantas Airways
- Managed a team of 10 engineers to ensure the delivery of Airways flight costing, flight reconciliation and tax benefit calculation applications
- Conducted team training on agile testing methodologies, resulting in a 25% increase in team productivity
- Analysis of functional and technical requirement
- Provide production support
- Review Code to ensure quality and coding standards
- Perform yearly tax calculation for higher business stakeholders
- Debugging the application and resolving the Integration and UAT defects if any
- Successfully Migrated SAS components to Cobol for Tax benefit calculation application
Migration Analyst
Tata Consultancy Services
01.2011 - 01.2013
- Client Matson Logistics
- Contributed to the migration of mainframe-based shipping logistics application to web applications
- Analyze the code and create the program specification documents
- Prepare Process flow diagram
- Prepare Use case document for every business component
- Help team to develop the code as per existing business application
- Data migration from legacy Db2 to new MySQL env
- Support production Deployment
- Support post live checks
- Leadership Managed a team of 30 testers, resulting in a 30% increase in productivity
- Communication Coordinated testing efforts with cross-functional teams, resulting in successful project delivery
- Problem-solving Identified and resolved critical defects, reducing production issues by 50%.
Education
Bachelor of Information Technology -
Uttar Pradesh Technical University
2010
Skills
- SQL
- Vision Plus
- Mainframe
- Confluence
- MS office
- Banking Loyalty Management System
- Non-functional testing
- Quality Assurance
- User Acceptance Testing (UAT)
- Quality Assurance Testing (QAT)
- Stakeholder management
Credit Card Processing
- Team coordination
- Functional testing
- Resource planning
- Jira
- Test analysis
- Agile environment testing
- ServiceNow
- End-to-end testing processes
- Collaborated with project management and developers to coordinate testing activities at all stages
- Advised team members on appropriate testing actions and decisions
- High-value project management
Languages
English
Advanced
Hindi
Native
Timeline
Test Manager
Tata Consultancy Services
01.2015 - Current
Technical Lead
Tata Consultancy Services
01.2013 - 01.2015
Migration Analyst
Tata Consultancy Services
01.2011 - 01.2013
Bachelor of Information Technology -
Uttar Pradesh Technical University
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