Raghuveer yadav Narravula
Cheltenham,Glou
Summary
Versatile professional with strong communication and leadership skills, adept at managing people and processes to drive efficiency and improvements. Proficient in inventory control, record-keeping, scheduling, and event planning, with a solid foundation in management software operation and computer applications such as MS Office 2007, Adobe Flash CS4, and Windows systems. Known for adaptability, honesty, confidence, and a commitment to fostering productive environments while pursuing opportunities to enhance operational excellence.
Overview
11
11
years of professional experience
2030
2030
years of post-secondary education
Work history
Restaurant manager
Koloshi restaurant
Cheltenham, Gloucestershire
06.2024 - Current
- Coordinated Front and Back of House teams to ensure flawless event execution
- Led by example in providing customers with attentive, professional restaurant service.
- Strategically reviewed and planned restaurant staffing levels based on evolving service demands.
- Streamlined staff rotas to optimize efficiency.
- Tracked key performance indicators on a weekly basis; identified areas needing improvement.
- Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
- Innovated promotional strategies, raised brand awareness in local community.
- Liaised effectively with all departments, ensured seamless operation flow from kitchen to tables.
- Collaborated with kitchen staff to ensure timely delivery of orders, reduced customer waiting time.
- Managed daily operations for smooth restaurant functioning.
Restaurant manager
V royal park
Guntur, india
06.2020 - 01.2024
- Recognised and formally acknowledged outstanding staff performance, boosting team morale and productivity.
- Coordinated Front of House and Back of House staff ahead of events for smooth execution to maximise guest satisfaction.
- Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
- Improved Front-of-House (FOH) staff productivity by elevating greeting and seating processes.
- Trained new team members, enhanced service quality.
- Monitored restaurant performance to identify and implement improvement initiatives.
- Effectively managed payroll and HR processes, including paperwork completion for new hires and terminations.
- Planned menu changes seasonally for fresh dining options throughout the year.
Customer relations manager
lemis electronics india pvt ltd
bangalore, india
05.2016 - 05.2019
- Participated actively in business strategy meetings, contributing valuable insights from a customer perspective.
- Built lasting relationships with clients through customer service interactions.
- Improved customer satisfaction by managing relationships effectively.
- Translated senior management directives into actionable front-line policies and implemented changes with staff.
- Handled negotiations with outside vendors and service agencies to meet group needs.
- Evaluated staff performance, identifying areas for improvement.
- Established clear budgets and cost controls strategies to meet objectives.
- Increased revenue by acquiring new customers and determining needs to offer relevant products.
Floor manager
Mc Donalds Outlet
bangalore, india
05.2015 - 06.2016
- Liaised with suppliers to ensure timely product delivery.
- Oversaw staff performance reviews for improved productivity.
- Maintained advanced product knowledge, sharing expertise with team members for improved customer service.
- Coordinated team schedules for optimal store coverage.
- Maintained detailed and current records of inventory, personnel activities and business finances.
- Managed store inventory by directing routine stock control procedures to maximise sales opportunities.
Kitchen Executive Trainee
Aurick bouquite hotel
bangalore, india
05.2014 - 05.2015
- Maintained open communication channels with supervisors and peers for better collaboration.
- Increased team efficiency by implementing streamlined operational procedures.
- Understood market conditions, responding to fluctuations impacting sales.
- Facilitated smooth deliveries in line with customer requests.
- Expanded market share by [Number]%, increasing sales to retailers and distributors.
- Aided senior executives with daily administrative tasks, improving office efficiency.
- Understood complex information quickly whilst undergoing intense training programs.
Education
Master's - business management
ISBR
Class 12th - undefined
Vijaya Junior College
Class 10 Th - undefined
Shantinikethan Educational Trust
B.H.M - Hotel Management
AMC College
Bangalore 03.2010 - 04.2014
Skills
- Good communication skills
- Good Leadership skills
- Adaptable to any environment
- Honest
- Confidence & Self-Acceptance
- Management software operation
- Basics in Computer
- Windows 7
- Vista NT
- Adobe Flash CS4
- MS PowerPoint
- MS Office 2007
- Inventory control
- People Management
- Inventory control and record keeping
- Event planning prowess
- Process improvements
- Scheduling
Languages
Hindi
English
Telugu
Kannada
Tamil
Custom
01/01/24, Bangalore, Raghuveer Yadav N
Personal Information
- Date of birth: 07/05/93
- Gender: Male
- Nationality: Indian
Timeline
Restaurant manager
Koloshi restaurant
06.2024 - Current
Restaurant manager
V royal park
06.2020 - 01.2024
Customer relations manager
lemis electronics india pvt ltd
05.2016 - 05.2019
Floor manager
Mc Donalds Outlet
05.2015 - 06.2016
Kitchen Executive Trainee
Aurick bouquite hotel
05.2014 - 05.2015
B.H.M - Hotel Management
AMC College
03.2010 - 04.2014
Class 12th - undefined
Vijaya Junior College
Class 10 Th - undefined
Shantinikethan Educational Trust
Master's - business management
ISBR
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