Raghav Kandhari
Amritsar
Summary
Retail professional with 16 years of experience in operations, sales, and customer service across well-known brands like Pilgrim, Colorbar, My Glamm, and Jockey. Directed a workforce of 520, comprising 7 ASMs, 30 ASEs, and 429 sales staff, while managing 30 distributors in the northern region. Focused on enhancing offtake, overseeing primary collections, and ensuring efficient stock management. Proficient in visual merchandising and logistics management.
Overview
16
16
years of professional experience
Work History
Regional Manager
Lexicon Lifestyle Pvt Ltd
01.2024 - Current
- Established channel partner team and retail outlets from inception.
- Supported achievement of throughput of 70,000 per outlet within 3 months.
- Contributed to profitability initiatives from day one.
- Formulated strategies for business improvement and operational efficiency.
- Encouraged collaboration and teamwork among staff.
- Assisted in vendor relations for GWP branding.
- Implemented technology solutions to maintain hygiene standards from day one.
- Developed and executed training sessions for staff development, improving team skills and morale.
- Facilitated regular team meetings to communicate targets, strategies, and company updates.
- Analysed market trends to inform strategic planning and competitive positioning.
Zonal Manager
Heavenly Secrets Pvt Ltd
01.2024 - 12.2025
- Assisted in managing north general trade across 450 outlets.
- Supported non-ba business operations in the north region.
- Contributed to achieving primary collection targets for offtake.
- Helped drive performance in 450 outlets by managing cm2.
- Collaborated on profitability initiatives from store to store.
- Participated in strategy development for business improvement and operational efficiency.
- Promoted teamwork within the organisation.
- Strived to maintain top sales position in India.
- Adopted technology to ensure hygiene standards in business operations.
- Maintained inventory levels for 60 days across market and distributor.
- Prepared and presented detailed reports on regional achievements and challenges to stakeholders.
- Motivated sales staff to continuously improve strategies through competitions and personalised coaching plans.
- Facilitated regular team meetings to discuss progress, address challenges, and set actionable goals.
Territory Manager
The Good Glamm Group
12.2019 - 12.2023
- Build General trade Business in Upper north From Zero.
- Achieving set objective sales in existing and emerging channels.
- Recruiting distributors and effective management of the dealer network by conducting regular performance of distribution.
- Developing strategies, plans for executing the 1) distribution, 2) Sales, 4) trade activities,5) revenue targets
- Lead, Coach and motivate team also monitor performance metrics and provide right guidance to team
- Handling Multiple Brands for Mass trade (MyGlamm, St. Botanica and The Mom and Co.)
- Handling Both Vertical General Trade and Modern Trade
- Launch O.T.C Division in Covid
- Started and build the brand in GT trade - upper north, taken brand sales from 0 to 2cr in three years.
- Got two promotions in duration of three of service with Brand.
- ASM (2019)
- ASM to Sr.ASM (2022)
- ASM to Territory Manager (2023)
Key Account Manager
Colorbar
07.2017 - 12.2019
- Support primary and secondary handling of business associate channels.
- Prepare management information system reports to aid sales improvement.
- Conduct physical stock counts at distributor and retailer locations.
- Assist in meeting area targets set by head office.
- Maintain inventory levels accurately at distributor and retailer sites.
Sales and Marketing Officer
Jockey
08.2014 - 06.2017
- Responsible for primary and secondary sales.
- Solve customer problems regarding products.
- Doing marketing and maintaining sales.
- Preparing reports in MIS to improve sales.
- Handling distributors and managing the team.
Customer Service Representative
Videocon
02.2012 - 08.2014
- Carry out CAFs audit and data entry.
- Handling runners for proper café pickup from distributor points on a daily basis.
- Preparation of the daily CAFs report and MIS.
- Proper dispatch of CAFs after punching on a daily basis.
- Auditing of retailers' Act forms and CAFs for the creation of counters.
Customer Service Representative
Kochar
05.2010 - 02.2012
- Managed incoming GPS-related calls across UP and Delhi circles, utilizing troubleshooting skills and knowledge of network systems to assist users.
Education
Bachelor of Business Administration - Sales & Marketing
Guru Nanak Dev University
Amritsar, IN-PB01-2012
Skills
- Retail strategy development
- Operational efficiency
- Data-driven decision making
- Profitability analysis
- Business improvement
- Team building and training
- Leadership excellence
- Operations management
- Performance monitoring
- Budget planning and forecasting
- Revenue growth
- Channel partner management
- Decision-Making authority
- Product knowledge
- Profit and Loss Analysis
Hobbies and Interests
- Traveling
- Adventventuring
- Listening music
Timeline
Regional Manager
Lexicon Lifestyle Pvt Ltd
01.2024 - Current
Zonal Manager
Heavenly Secrets Pvt Ltd
01.2024 - 12.2025
Territory Manager
The Good Glamm Group
12.2019 - 12.2023
Key Account Manager
Colorbar
07.2017 - 12.2019
Sales and Marketing Officer
Jockey
08.2014 - 06.2017
Customer Service Representative
Videocon
02.2012 - 08.2014
Customer Service Representative
Kochar
05.2010 - 02.2012
Bachelor of Business Administration - Sales & Marketing
Guru Nanak Dev University