Raghad Faroq

Provided compassionate emotional support to residents, promoting well-being and mental health. Prepared 30+ nutritious meals to support good health and dietary needs. Actively participated in team meetings, contributing ideas to improve service delivery. Facilitated social activities to encourage engagement, social interaction, and mental stimulation.

Ensured high standards of customer service while managing up to 50 customers per day. Supervised a team of 10 staff across multiple food stations, including meat and vegetables, ensuring compliance with food preparation standards and maintaining overall operational organisation. Exercised diligent oversight of kitchen practices and supported efficient service delivery during peak hours by coordinating staff activities effectively.

Collected vital information from emergency and non-emergency calls to enhance rescue response efficiency. Ensured timely communication with response teams while prioritising incidents based on urgency. Provided professional support to callers, fostering calmness during each operation.

Managed daily restaurant operations, including cash handling and maintaining financial accuracy. Coordinated food orders through JJ Food Service to ensure consistent stock levels and uninterrupted service. Delivered high-quality customer service while maintaining an organised and efficient restaurant environment.