Raffaella Celani
Frosinone
Profilo professionale
I’m a professional with over 6 years of experience in international markets, working across import/export, client, and account management. I have a proven track record of driving revenue growth and building strong, long-term relationships with clients in the pharmaceutical and food industries. I’m skilled at identifying business opportunities, negotiating strategic partnerships, and delivering customer-focused solutions in multicultural environments.
I’m proactive and adaptable, with strong communication skills, and I enjoy solving challenges in international logistics and ensuring full compliance across cross-border operations.
Panoramica
6
6
years of professional experience
Esperienza lavorativa
Import/Export Manager
Thermo Fisher Scientific
Ferentino, FR
2025.09 - ad oggi
- Management and coordination of import-export operations across multiple countries, including negotiation with international suppliers.
- Ensuring full compliance with applicable customs regulations related to import and export activities.
- Training staff on tax updates and best practices in regulatory compliance.
- Tax reconciliation of incoming goods.
- Knowledge of HTS (Harmonized Tariff Schedule) classification codes.
Account Manager
goFLUENT
Istanbul, Turkey
2024.06 - 2025.08
- Managing New and Recurring Business (existing clients) for the Swiss Market
- Managing a portfolio of existing clients
- Setting KPIs for the projects and managing delivery
- Demo meetings, product updates (also on-site)
- Conducting Business Review to monitor projects
- Ensuring customers’ satisfaction and ROI
Team Lead - Business Development Team
RemotePass
Smart working
2022.02 - 2024.06
- Deep expertise in HR, Payroll and EOR related topics
- Managing full sales cycle (prospecting - closing - client management)
- Recruiting and training a sales team with excellent sales skills
- Supporting the BDR team in achieving their quota, mentoring and coaching
- Setting KPIs and monitoring team performance and target achievement
- Generating strong revenue, exceeding goals and targets
Import-Export Specialist
World Professionals Inc.
Smart working
2020.01 - 2022.01
- Managing import-export operations, including logistical and documentation coordination, and oversight of international shipments.
- Negotiating with international suppliers and clients, defining sales terms, payment conditions, and delivery agreements.
- Managing relationships with domestic and international clients and consignees, ensuring smooth communication and service continuity.
- Verifying the accuracy and compliance of import-export administrative documentation.
- Developing relationships with regulatory authorities and obtaining required certifications for the export of goods.
- Optimizing customs processes, reducing costs and lead times while ensuring compliance with international regulations.
Istruzione
Master Executive - Master in European Project Management and Design
Europa Business School
Amsterdam2022-11
Master of Science - International Economics and Management
UNINT
Rome2021-03
Bachelor's Degree - Interpreting, Translation and Intercultural mediation
Istituto di Alti Studi Carlo Bo
Rome2018-07
Competenze
- Organizational Skills
- Active listening
- Communication and public speaking
- Coaching and training
- Leadership development
- Negotiation skills
- Customer orientation
Languages
ITALIAN: Native
ENGLISH: Expert (C2)
FRENCH: Advanced (C1)
SPANISH: Advanced (C1)
TURKISH: Intermediate-Advanced (B2)
Cronologia
Import/Export Manager
Thermo Fisher Scientific
2025.09 - ad oggi
Account Manager
goFLUENT
2024.06 - 2025.08
Team Lead - Business Development Team
RemotePass
2022.02 - 2024.06
Import-Export Specialist
World Professionals Inc.
2020.01 - 2022.01
Master Executive - Master in European Project Management and Design
Europa Business School
Master of Science - International Economics and Management
UNINT
Bachelor's Degree - Interpreting, Translation and Intercultural mediation
Istituto di Alti Studi Carlo Bo