Raffaele Alphons Kumarasegaram
Palermo
Summary
Friendly, positive, and customer-focused individual with a strong foundation in aeronautics, having studied Aeronautics during high school. Passionate about aviation, travel, and piloting, with a genuine enthusiasm for creating a safe, comfortable, and welcoming experience for passengers. Known for maintaining a calm, professional attitude, working well with others, and representing the airline with warmth and reliability in diverse, fast-paced environments.
Overview
5
5
years of post-secondary education
Work history
Apprentice Tourist Expert
Institute of Via dei Tesori
Palermo
2024.10 - 2025.02
- Assisted tourists with enquiries in operational environment of civil airport, enhancing visitor experience
- Delivered friendly, efficient customer service to tourists, effectively managing challenging situations
- Described airport's heritage and history as military base to tourists, enriching their understanding of local culture
Education
High School Degree - Aeronautics
Gioeni Trabia
Palermo 2020.09 - 2025.06
Certificate of Higher Education - Meteorology Applied in Navigation
Gioeni Trabia
Palermo 2024.03 - 2024.03
Skills
- Customer service
- Communication skills
- Adaptability
- Attention to detail
- Trilingual
- Stress management
- Teamwork
Affiliations
- Travel
- Fitness
- Technology
Languages
English
Advanced
Italian
Fluent
Tamil
Advanced
Timeline
Apprentice Tourist Expert
Institute of Via dei Tesori
2024.10 - 2025.02
Certificate of Higher Education - Meteorology Applied in Navigation
Gioeni Trabia
2024.03 - 2024.03
High School Degree - Aeronautics
Gioeni Trabia
2020.09 - 2025.06