Rafal Borek
Liverpool,Merseyside
Summary
Reliable and friendly professional with over three years of experience in retail and hospitality roles. Highly skilled in customer service, with a strong passion for engaging with customers and delivering a positive experience. Known for being punctual, dependable, and flexible, with the ability to work effectively in fast-paced, people-focused environments. A strong team player who works well with others and creates a welcoming, positive experience for both customers and colleagues.
Overview
6
6
years of professional experience
Work history
Grocery Store Employee
Grosik
Huntingdon, Cambridgeshire
2025.06 - 2025.09
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Consistently arrived at work on time and ready to start immediately.
- Processed payments swiftly for improved customer experience.
Wendy's Crew Member
Blank Table
Huntingdon, Cambridgeshire
2023.01 - 2024.09
- Handled high-pressure situations calmly providing solutions promptly.
- Delivered consistent high-quality service contributing to the positive reputation of our establishment.
- Coordinated with kitchen staff for timely preparation of orders reducing wait times for customers.
Paper Boy
Jaye's News
Huntingdon, Cambridgeshire
2020.03 - 2021.11
- Built positive relationships with customers through friendly, reliable service.
- Increased route efficiency with careful planning and time management skills.
- Worked in all weather conditions, demonstrating resilience and dedication to the job.
- Maintained excellent punctuality.
Skills
- Calm under pressure
- Multitasking
- Communication skills
- Teamwork
- Adapting to new environments
- Advanced Customer Service
- Quality Assurance
- Upselling
- Multilingual (English/Polish)
- Critical Thinking
- Punctual and reliable
- Cash Handling
Education
MASTER OF COMPUTER SCIENCE • SEP 2025 - CURRENT • UNIVERSITY OF LIVERPOOL
Currently studying an advanced Computer Science degree after completing and switching over from the first year of Mechanical Engineering.
A-LEVELS • SEP 2022 - JUN 2024 • HINCHINGBROOKE SIXTH FORM
-Physics (B)
-Maths (B)
-Business (B)
GCSE'S • SEP 2019 - JUL 2022 • HINCHINGBROOKE SCHOOL
Passed all GSCE's with a grade 5 or above, including English (6), Maths (8), Science (7:8), RPE (9)
Timeline
Grocery Store Employee
Grosik
2025.06 - 2025.09
Wendy's Crew Member
Blank Table
2023.01 - 2024.09
Paper Boy
Jaye's News
2020.03 - 2021.11