Rafael R Munhoz
Sales And Costumer Relations
Liverpool
Summary
Detail-oriented professional offering more than 5 years of experience as a Sales Consultant, Sales Executive and Translator/Interpreter. Currently looking for a challenging position which allows the use of all knowledge and skills developed in order to contribute significantly to the team and the company.
Overview
8
8
years of professional experience
4
4
years of post-secondary education
Work History
Sales Executive
Portallo Snc
06.2022 - 11.2023
- Mentored junior sales representatives, providing ongoing coaching to improve their performance.
- Conducted comprehensive market research to identify emerging trends and adjust sales approach accordingly.
- Analyzed sales data regularly to monitor progress towards goals and make necessary adjustments to strategy as needed.
Sales Consultant
Abacus
02.2021 - 04.2022
- Exceeded quota expectations consistently through diligent prospecting efforts and effective pipeline management techniques.
- Advised clients on appropriate product selections based on their unique needs, ensuring optimal satisfaction levels upon purchase.
Sales Manager
TIM Group
03.2016 - 10.2020
- Built long-lasting client relationships through excellent customer service and consistent followups.
- Assisted in recruiting top talent for the sales team, contributing to a high-performing work environment.
- Managed key accounts with strategic planning and relationship building, resulting in increased customer loyalty and repeat business.
Education
Level 2 Sales and Costumer Service Skills - undefined
07.2022 - 05.2023
Crosby Training - Remote - undefined
02.2017 - 05.2020
BSc - Business and Management
Pontifical Catholic University of São Paulo
Skills
Computing Skills and CRMs, including Microsoft Excel and Google Sheet
Team Management and Communication
Costumer Relations and Contracts Negotiation
Market Research, Strategies and Campaigns Development
B2C and B2B Sales and Marketing
Staff Training and Rewarding Programs
Timeline
Level 2 Sales and Costumer Service Skills - undefined
07.2022 - 05.2023
Sales Executive
Portallo Snc
06.2022 - 11.2023
Sales Consultant
Abacus
02.2021 - 04.2022
Crosby Training - Remote - undefined
02.2017 - 05.2020
Sales Manager
TIM Group
03.2016 - 10.2020
BSc - Business and Management
Pontifical Catholic University of São Paulo