Rafael Pinto
Andover,Hampshire
Summary
Dedicated professional with extensive experience in equipment maintenance, health and safety compliance, and team supervision. Proven ability to train staff effectively, ensuring high standards of customer service and operational efficiency. Skilled in POS systems, cash handling, and problem solving, with strong communication skills and adaptability. Adept at managing time efficiently to meet deadlines and achieve organisational goals. Seeking to leverage expertise in a dynamic environment that values precision and excellence.
Overview
4
4
years of professional experience
5
5
years of post-secondary education
1
1
Certification
Work history
Grounds maintenance operative
Gavin Jones
Amesbury, Wiltshire
2024.09 - 2025.06
- Kept pathways clear to ensure safe access routes for visitors.
- Cleaned external areas of buildings, contributing to overall aesthetic appeal of premises.
- Adhered to health and safety regulations when using power tools, protecting self and others from harm.
- Maintained healthy lawns by regular mowing, watering and fertilising.
- Ensured safety during operations with proper use of machinery and tools.
- Performed seasonal maintenance tasks to prepare grounds for changing weather conditions.
- Conducted repair duties for better functioning equipment.
- Encouraged biodiversity through wildlife-friendly gardening measures.
- Assisted with landscaping projects improving overall site appearance.
Retail shift leader
One Stop
Andover, Hampshire
2023.08 - 2024.09
- Ensured product availability via prompt restocking of shelves.
- Trained new staff members for a well-prepared team.
- Liaised between management and staff, ensuring clear communication channels were established.
- Facilitated efficient cash handling to prevent discrepancies.
- Handled complex transactions without error using POS systems.
- Managed shift schedules, ensuring coverage during peak hours.
- Upheld compliance regulations, promoting workplace safety and hygiene.
Personal shopper
Tesco
Andover, Hampshire
2022.03 - 2022.09
- Evaluated merchandise quality before purchase, guaranteeing value-for-money buys for clients.
- Provided exceptional levels of customer service consistently; creating loyal customers .
- Upheld company policies and procedures consistently for maintained standards of operation.
- Monitored inventory levels regularly, preventing potential stock-outs or overstocks.
Customer service representative
Dominos Pizza
Andover, Hampshire
2021.09 - 2022.01
- Developed strong relationships with customers fostering brand loyalty and repeat business.
- Processed orders promptly ensuring a positive shopping experience for customers.
- Contributed towards achieving store targets whilst ensuring adherence to service standards.
- Performed administrative duties contributing towards smooth store operations.
Education
GCSEs -
Winton Community Academy
Andover 2016.09 - 2020.05
NVQ Level 2 - Bricklaying
Andover College
Andover 2021.09 - 2022.05
NVQ Level 2 - Applied Science
Basingstoke College of Technology
Basingstoke 2022.09 - 2023.06
Skills
- Equipment maintenance
- Health and safety compliance
- Team supervision
- Staff training
- Customer service
- POS systems
- Cash handling
- Communication skills
- Problem solving
- Time management
- Adaptability
Certification
First Aid Trained and Certified
Languages
Portuguese
Elementary
Timeline
Grounds maintenance operative
Gavin Jones
2024.09 - 2025.06
Retail shift leader
One Stop
2023.08 - 2024.09
NVQ Level 2 - Applied Science
Basingstoke College of Technology
2022.09 - 2023.06
Personal shopper
Tesco
2022.03 - 2022.09
Customer service representative
Dominos Pizza
2021.09 - 2022.01
NVQ Level 2 - Bricklaying
Andover College
2021.09 - 2022.05
GCSEs -
Winton Community Academy
2016.09 - 2020.05