Summary
Overview
Work history
Education
Skills
Certification
Languages
Timeline
Generic

Rafael Pinto

Andover,Hampshire

Summary

Dedicated professional with extensive experience in equipment maintenance, health and safety compliance, and team supervision. Proven ability to train staff effectively, ensuring high standards of customer service and operational efficiency. Skilled in POS systems, cash handling, and problem solving, with strong communication skills and adaptability. Adept at managing time efficiently to meet deadlines and achieve organisational goals. Seeking to leverage expertise in a dynamic environment that values precision and excellence.

Overview

4
4
years of professional experience
5
5
years of post-secondary education
1
1
Certification

Work history

Grounds maintenance operative

Gavin Jones
Amesbury, Wiltshire
09.2024 - 06.2025
  • Kept pathways clear to ensure safe access routes for visitors.
  • Cleaned external areas of buildings, contributing to overall aesthetic appeal of premises.
  • Adhered to health and safety regulations when using power tools, protecting self and others from harm.
  • Maintained healthy lawns by regular mowing, watering and fertilising.
  • Ensured safety during operations with proper use of machinery and tools.
  • Performed seasonal maintenance tasks to prepare grounds for changing weather conditions.
  • Conducted repair duties for better functioning equipment.
  • Encouraged biodiversity through wildlife-friendly gardening measures.
  • Assisted with landscaping projects improving overall site appearance.

Retail shift leader

One Stop
Andover, Hampshire
08.2023 - 09.2024
  • Ensured product availability via prompt restocking of shelves.
  • Trained new staff members for a well-prepared team.
  • Liaised between management and staff, ensuring clear communication channels were established.
  • Facilitated efficient cash handling to prevent discrepancies.
  • Handled complex transactions without error using POS systems.
  • Managed shift schedules, ensuring coverage during peak hours.
  • Upheld compliance regulations, promoting workplace safety and hygiene.

Personal shopper

Tesco
Andover, Hampshire
03.2022 - 09.2022
  • Evaluated merchandise quality before purchase, guaranteeing value-for-money buys for clients.
  • Provided exceptional levels of customer service consistently; creating loyal customers .
  • Upheld company policies and procedures consistently for maintained standards of operation.
  • Monitored inventory levels regularly, preventing potential stock-outs or overstocks.

Customer service representative

Dominos Pizza
Andover, Hampshire
09.2021 - 01.2022
  • Developed strong relationships with customers fostering brand loyalty and repeat business.
  • Processed orders promptly ensuring a positive shopping experience for customers.
  • Contributed towards achieving store targets whilst ensuring adherence to service standards.
  • Performed administrative duties contributing towards smooth store operations.

Education

GCSEs -

Winton Community Academy
Andover
09.2016 - 05.2020

NVQ Level 2 - Bricklaying

Andover College
Andover
09.2021 - 05.2022

NVQ Level 2 - Applied Science

Basingstoke College of Technology
Basingstoke
09.2022 - 06.2023

Skills

  • Equipment maintenance
  • Health and safety compliance
  • Team supervision
  • Staff training
  • Customer service
  • POS systems
  • Cash handling
  • Communication skills
  • Problem solving
  • Time management
  • Adaptability

Certification

First Aid Trained and Certified



Languages

Portuguese
Elementary

Timeline

Grounds maintenance operative

Gavin Jones
09.2024 - 06.2025

Retail shift leader

One Stop
08.2023 - 09.2024

NVQ Level 2 - Applied Science

Basingstoke College of Technology
09.2022 - 06.2023

Personal shopper

Tesco
03.2022 - 09.2022

Customer service representative

Dominos Pizza
09.2021 - 01.2022

NVQ Level 2 - Bricklaying

Andover College
09.2021 - 05.2022

GCSEs -

Winton Community Academy
09.2016 - 05.2020

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Rafael Pinto