
Motivated LLB student with hands-on experience as a legal intern at Graceland Solicitors, specializing in immigration, housing, and civil litigation. Developed practical skills in client consultations, legal research, and preparation of complex court bundles. Completed a virtual training program with Clifford Chance, enhancing abilities in regulatory analysis and human rights due diligence. Proactive communicator adept at managing sensitive matters under pressure, seeking to apply a client-focused approach in a mini-pupillage.
Retail Supervisor, 03/2024 - current
Paul Le Café, St Pancras International - St Pancras International, London
• Run the day-to-day in a really busy café where every second counts - serve hundreds of customers during rush hour, staying organised and keeping the team on track.
• Train new staff on everything from making the perfect flat white to handling difficult customer situations with a smile.
• Handle customer queries and complaints, often turning frustrated travellers into regulars by actually listening and sorting things out quickly.
• Manage stock ordering and rotation - reduced waste by about 15% by paying closer attention to what sells and what doesn't.
• Keep on top of food safety and hygiene standards.
• Process payments, balance tills, and handle cash discrepancies.
• Implemented visual merchandising strategies to improve product visibility.
Save Sylhet, Volunteered with an environmental group focused on community wellbeing - organised tree planting and clean-up events.