Radoslaw Wojciechowski

* managing and leading dedicated team

* work with lighting and sound engineers to ensure events run smoothly, including pre events coordination and post event wrap-up

* maintain sefety standards, including crowd control, licensing and risk assessments

* act as the primery point of contact for event promoters and artist to ensure their events run smoothly

* manage customer feedback and resolve any issues or concerns promptly and effectively

• Streamlined workflow processes, enhancing overall efficiency of the establishment.
• Drafted detailed reports on daily operations, aiding senior management in decision-making process.
• Identified areas of improvement through regular performance assessments of staff members.
• Promoted a safe working environment by enforcing health and safety regulations strictly.
• Conducted training sessions for new employees, enhancing team competence.
• Ensured customer satisfaction with prompt problem resolution.
• Coordinated staff schedules to maximise productivity.
• Managed front-of-house operations to maintain a high level of service.
• Handled complaints professionally, leading to improved customer retention rates.
• Led by example, embodying positive work ethic and motivating staff for peak performance.
• Stored cash floats and delivered secure banking procedures.
• Handled guest complaints to protect brand reputation.
• Responded to customer concerns with speed and knowledge, delivering professional, personalised service.
• Oversaw emergency procedures and administered first aid.
• Inspected facility to identify and promptly address maintenance needs.
• Wrote end of shift reports to facilitate service continuity.
• Maintained smooth-running business operations by delegating priorities to staff abilities.

• Enhanced customer satisfaction by managing bar operations efficiently.
• Monitored bar equipment maintenance to avoid operational disruptions during service hours.
• Managed cash flow, ensuring correct transaction procedures were followed.
• Organised stock inventory to prevent shortages during peak hours.
• Resolved customer complaints promptly, fostering positive relationships with clientele.
• Checked identification of customers to enforce age restriction laws on alcohol consumption.
• Handled difficult customers tactfully, ensuring minimum disruption to other guests.
• Scheduled shifts for staff members for efficient operation of the bar.
• Supervised team members to ensure excellent service delivery.
• Maintained clean premises, promoting a welcoming atmosphere
• Collaborated with management on special events and theme nights generating fresh interest among customers
• Trained staff for improved service quality and professionalism.
• Maintained a spotlessly clean and tidy bar area in line with health and hygiene regulations.

• Resolved customer complaints promptly to maintain good relationships.
• Trained new staff members effectively, ensuring top-notch service standards were maintained.
• Created an inviting atmosphere through friendly interaction with customers.
• Handled cash transactions securely minimising risk of theft or fraud.
• Adapted quickly to different situations maintaining efficiency even under pressure.
• Maintained a clean and organised bar, enhancing customer satisfaction.
• Checked identification of customers to ensure legal drinking age compliance.
• Ensured compliance with all health and safety regulations by regular inspections and maintenance checks.
• Recommended drinks to customers, increasing overall sales.
• Welcomed guests with friendly conversation and fun atmosphere.
• Completed end-of-day cleanup to reset bar for next day.
• Set up bar area daily with clean furniture, supplies and beverage stock for typical bar demands.
• Inspected customer identification to verify age against legal standards.

• Cleaned tables, removed empty glasses; ensured a tidy environment for customers.
• Assisted bartenders in creating cocktails for enhanced customer satisfaction.
• Changed beer kegs when needed to ensure uninterrupted service during peak times.
• Transported kegs, cases, rubbish; helped maintain an organised workspace.
• Ensured smooth operation of the bar with stocking and replenishing supplies.
• Prepared garnishes for drinks to improve presentation and taste.
• Assisted in setting up events at the venue for successful functions and parties.
• Delivered excellent customer service with a positive attitude and friendly demeanour.
• Followed all health and safety guidelines whilst handling glassware and equipment in the bar area.
• Helped create a warm atmosphere through attentive customer interaction and prompt service delivery.
• Helped reduce waste by effectively managing inventory levels at the bar.
• Maintained cleanliness of bar area by regular cleaning and sanitising.
• Responded swiftly to bartender requests for better workflow efficiency on busy nights.
• Supported fast-paced service by efficiently restocking glasses and ice.
• Checked expiration dates regularly for maintaining high standards of product freshness at the bar.
• Collaborated with kitchen staff to serve food orders promptly, improving overall guest experience.
• Removed, washed and polished empty glasses, took plates to kitchen and discarded trash.
• Maintained bar stocks, replenishing daily as necessary.
• Cleared counters and disposed of waste and broken glass.
• Handled and moved supplies between stores and bars for restocking and storage.
• Performed bar closing duties, thoroughly cleaning, sanitising and replenishing stock.
• Changed beer kegs safely and efficiently, consistently following health and hygiene guidelines.
• Prepared mixed drinks and poured wine, beer and non-alcoholic beverages within target service timeframes.
• Worked with bar management to implement and enforce responsible drinking practices.
• Engaged with guests to create positive rapport, encouraging loyalty and repeat visits.
• Prepared and served hot and cold beverages promptly, maintaining temperature, quality and presentation.
• Refused drinks service to guests without appropriate proof of age.
• Cleaned refrigerators, freezers and dry storage spaces to minimise contamination.
• Operated mixers, cutters and special equipment following health and safety protocols.

• Handled cash transactions securely minimising risk of theft or fraud.
• Recommended drinks to customers, increasing overall sales.
• Maintained a clean and organised bar, enhancing customer satisfaction.
• Resolved customer complaints promptly to maintain good relationships.
• Provided excellent service to customers, resulting in repeat business.
• Ensured compliance with all health and safety regulations by regular inspections and maintenance checks.
• Adapted quickly to different situations maintaining efficiency even under pressure.
• Checked identification of customers to ensure legal drinking age compliance.
• Collaborated with team members to provide seamless service during busy periods.
• Welcomed guests with friendly conversation and fun atmosphere.
• Completed end-of-day cleanup to reset bar for next day.
• Served guests spirits, lagers and stouts at bar.
• Input orders into register, calculated bills and collected payments.
• Supported serving staff with fast, accurate beverage preparation.
• Set up bar area daily with clean furniture, supplies and beverage stock for typical bar demands.
• Inspected customer identification to verify age against legal standards.
• Kept bar service areas stocked with tea, coffee and espresso.
• Tapped and attached new kegs, avoiding disruptions in supply for patrons.
• Delivered non-alcoholic drinks to guests using same flavourings and attractive presentations as alcoholic versions.

• Provided training for new staff members, improving their job performance.
• Conducted regular performance evaluations, providing constructive feedback for continuous improvement.
• Organised weekly briefings and debriefings to keep staff informed about ongoing projects or changes in procedure.
• Assisted management in strategic planning sessions, contributing valuable input towards company objectives.
• Served as an approachable point of contact for staff queries or issues, promoting open dialogue within the team.
• Coordinated team meetings to foster a sense of unity and shared purpose amongst staff members.
• Resolved conflicts between team members swiftly and professionally, maintaining a positive working atmosphere.
• Ensured compliance with industry regulations through diligent oversight of operations.
• Boosted overall productivity with efficient resource allocation.
• Developed employee rosters to ensure fair distribution of work hours and responsibilities.
• Enhanced team performance by implementing effective communication strategies.
• Improved customer satisfaction rates by promptly addressing and resolving concerns.
• Managed shift schedules to ensure optimal staffing levels at all times.
• Collaborated closely with other department supervisors to streamline processes across different teams.
• Delegated tasks effectively, maximising individual strengths within the team.
• Monitored inventory levels regularly, ensuring adequate stock availability at all times.
• Maintained high standards of cleanliness and organisation in the workplace to enhance workflow efficiency.
• Fostered growth and development within the team by encouraging continuous learning opportunities.
• Implemented safety protocols, resulting in a safer work environment.
• Managed daily planning of workplace operations, clearly communicating targets to staff for smooth, efficient task delivery.
• Led by example to maintain team motivation, ensuring daily tasks were performed accurately and efficiently.
• Identified operational problems and proposed solutions to management, improving service efficiency.
• Monitored health and safety measures for guaranteed compliance.
• Coordinated hiring, recruitment and training strategies to build successful administrative team.
• Maintained smooth-running business operations by delegating priorities to staff abilities.
• Designed and implemented training to further develop staff based on business goals.
• Investigated issues affecting group operations, prepared reports and helped correct problems.

• Created an inviting atmosphere through friendly interaction with customers.
• Adapted quickly to different situations maintaining efficiency even under pressure.
• Resolved customer complaints promptly to maintain good relationships.
• Collaborated with team members to provide seamless service during busy periods.
• Processed payments accurately reducing discrepancies at end of shift tallying.
• Checked identification of customers to ensure legal drinking age compliance.
• Provided excellent service to customers, resulting in repeat business.
• Ensured compliance with all health and safety regulations by regular inspections and maintenance checks.
• Maintained a clean and organised bar, enhancing customer satisfaction.
• Handled cash transactions securely minimising risk of theft or fraud.
• Recommended drinks to customers, increasing overall sales.
• Welcomed guests with friendly conversation and fun atmosphere.
• Completed end-of-day cleanup to reset bar for next day.
• Served guests spirits, lagers and stouts at bar.
• Input orders into register, calculated bills and collected payments.
• Supported serving staff with fast, accurate beverage preparation.
• Set up bar area daily with clean furniture, supplies and beverage stock for typical bar demands.
• Inspected customer identification to verify age against legal standards.
• Tapped and attached new kegs, avoiding disruptions in supply for patrons.
• Maintained ready supply of counter-top snacks for guests.