RADOSLAW OBOLEWICZ

CompTIA A+ Certified IT Technician with a strong foundation in technical support, desktop administration, and IT infrastructure. Skilled in troubleshooting hardware, software, networking, and user account issues across Windows, macOS, and Microsoft 365 environments. Possesses practical knowledge of Active Directory, TCP/IP, DNS, DHCP, VPN technologies, cybersecurity principles, and incident management processes.

A customer-focused and proactive professional with excellent problem-solving, communication, and analytical skills developed through experience in security-conscious and customer-facing environments. Committed to delivering high-quality technical support, maintaining service excellence, and ensuring positive end-user experiences.

Passionate about continuous learning and professional development, with a growing interest in Cloud technologies, Cybersecurity, and Artificial Intelligence to support the evolving demands of modern IT environments.

CompTIA A+ Certification

• 10+ years handling confidential information and regulatory compliance.
• Strong background in incident reporting, threat awareness and access control.
• Advanced customer service and communication skills.
• Continuous development in Cybersecurity and Artificial Intelligence.

Dear Hiring Manager

My career has spanned several safety-critical and technical environments, including marine engineering, CCTV monitoring, and insurance risk advisory roles. Across these positions, I have developed the ability to assess threats, analyse information under pressure, and communicate clearly with both technical and non-technical stakeholders. These skills directly support key responsibilities in cybersecurity such as incident detection, escalation, documentation, and user support.

In my current role as an Insurance and Personal Protection Advisor, I conduct detailed risk assessments, manage sensitive data, and ensure full compliance with regulatory standards. This has strengthened my attention to detail, integrity, and ability to interpret complex information, competencies essential for working with security controls, logs, and incident reports.

Previously, as an SIA-licensed Door Supervisor and CCTV Operator, I gained hands-on experience in threat identification, incident response, and enforcing access control procedures. This background gives me a strong understanding of security principles from both a physical and operational perspective, which translates naturally into digital security environments.

I am now actively pursuing a career in IT, building on my CompTIA A+ certification and continuing to expand my knowledge in Cybersecurity and Artificial Intelligence. I am particularly motivated by roles where I can contribute to monitoring, protecting, and supporting secure systems while continuing to grow technically within a structured team.

I would welcome the opportunity to bring my reliability, strong work ethic, analytical mindset, and commitment to continuous learning. I am confident that my diverse background and strong work ethic would make me a valuable addition to your IT team.

Thank you for considering my application. I look forward to the possibility of discussing how my skills and experience can support your organisation's goals.

Yours faithfully

Radoslaw Obolewicz