Radosław Chmiel
Liverpool
Summary
Highly experienced and deadline-driven Polish-English Translator and Interpreter with experience in medical, legal, technical and sports interpreting and book translation. I can leverage fundamental and thorough translation skills from foreign text, maintaining context and tone of voice from the original script. I hold a Level 2 Certificate in Public Service Interpreting, a Certificate of Working as a Translation Project Manager and am proficient in the following computer-assisted translation software: SDL Trados Studios, MemoQ and OmegaT. Member of the Polish Literary Translators Association and Association of Interpreters & Translators.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Freelance Translator
UK Language Solutions
02.2022 - Current
- Used translation software to verify complex terms and expedite communication process
- Translated documents for research departments, supporting data collection and reporting
- Played key role in international business efforts, working with sales and client groups to optimize collaboration
- Updated existing translations to meet contemporary trends in communication
- Communicated effectively with clients to establish scope and requirements of translation, following up after submission of work to confirm satisfaction and understanding
- Consulted specialized dictionaries, thesauruses and reference books to identify closest equivalents for nuanced terminology, words and phrases.
Freelance Translator/Interpreter
DA Languages
12.2020 - Current
- Delivered accurate and timely language services for various language service providers in the UK.
- Enhanced client satisfaction by delivering accurate and timely translations for various industries such as legal, medical and business.
- Streamlined translation processes for improved efficiency and faster turnaround times.
- Improved readability of translated materials by employing advanced proofreading techniques and meticulous editing skills.
- Specialized in translating complex technical documents, ensuring accuracy and clarity for end-users.
- Developed a strong working knowledge of industry-specific terminology through extensive research and continuous professional development.
- Provided real-time interpretation services during conferences, contributing to seamless communication between speakers and attendees.
- Supported legal teams by providing precise translations of contracts, agreements, and other crucial documentation.
- Facilitated cross-cultural communication by offering cultural consultation services alongside translation work.
Legal Translator
Optimal Solicitors
04.2023 - 10.2023
- Collaborated with legal professionals to ensure the accuracy of translated documents and compliance with industry standards.
- Improved company''s reputation by consistently delivering error-free translations that met or exceeded client expectations.
- Provided cultural consulting services to enhance understanding and communication between multinational parties involved in legal proceedings.
- Contributed to the development of internal guidelines on cultural sensitivity and localization practices within the company''s legal department.
- Supported the growth of the company''s international clientele through reliable and professional translation services.
LQA Tester
Universally Speaking
06.2022 - 04.2023
- Worked with project managers, team leaders and senior testers to understand client needs for the Polish version of the products and provide excellent service
- Improved software quality by executing comprehensive test plans and meticulously documenting results.
- Enhanced user experience for applications through rigorous usability testing and identifying areas for improvement.
- Exceeded goals through effective task prioritisation and great work ethic
- Identified language issues in the game, analysed information and provide solutions to problems
- Participated in team-building activities to enhance working relationships
- Worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately
- Used coordination and planning skills to achieve results according to schedule
- Created spreadsheets using Microsoft Excel for daily, weekly and monthly reporting
- Used critical thinking to break down problems, evaluate solutions and make decisions.
Deputy Editor-in-Chief
Polish Reds
10.2017 - 07.2021
- Assuming the role of Editor-in-Chief in their absence
- Assisting the Editor-in-Chief and other section editors in editing articles for style and length and ensuring that the newspaper has a consistent style
- Coordinating the sub-editors and the subediting process on the day of production
- Writing own column and articles related to up-to-date events around Liverpool Football Club
- Being responsible for social media accounts of 'POLISH Reds' (Twitter, Facebook)
- Evaluating all content for all articles to ensure accuracy and recommend modifications and changes to achieve all objects and edit all articles to ensure achievement of all quality standards.
Case Handler
Pure Legal Limited
11.2019 - 02.2021
- Improved client satisfaction by efficiently managing and resolving case issues.
- Streamlined case handling processes for increased productivity and reduced response times.
- Enhanced team performance with regular training sessions and performance evaluations.
- Reduced case backlogs, prioritizing urgent cases and delegating tasks effectively.
- Worked in a proactive ‘inbound' and ‘outbound' customer contact environment.
- Established strong rapport with clients through empathetic listening, clear communication, and prompt follow-ups on outstanding concerns.
Renewal Sales Specialist
ServiceSource
10.2017 - 08.2019
- Boosted renewal sales by developing and executing targeted marketing campaigns for Red Hat.
- Increased customer retention through proactive communication and relationship management.
- Negotiated contract renewals, ensuring optimal terms for both the company and the client.
- Identified upselling opportunities to maximize revenue from existing clients.
- Conducted regular check-ins with clients to address concerns and identify potential areas for improvement before their contracts were up for renewal.
- Built strong relationships with key stakeholders within client organizations to facilitate timely contract negotiations.
- Used CRM software to record customer interactions and track general sales activities for review and follow-up.
- Worked closely with distribution channel, preparing quarterly revenue forecasts.
Legal Assistant
2020 Legal Ltd
04.2015 - 01.2017
- Increased client satisfaction by efficiently managing case files and promptly addressing inquiries.
- Facilitated timely resolution of legal matters by preparing and organizing essential documents.
- Supported attorneys in achieving favorable outcomes through thorough research and analysis of complex legal issues.
- Enhanced office productivity by implementing efficient document management systems for easy retrieval and storage.
- Assisted with trial preparation, including creation of exhibits, compilation of witness lists, and organization of evidence materials.
- Managed high-volume workload while maintaining strict attention to detail on every task such as drafting pleadings or summarizing depositions accurately.
- Responded to client inquiries to provide accurate legal advice and offer assistance.
Education
DPSI Legal Pathway, Level 6 -
The City of Liverpool College
Liverpool09.2024
Level 2 and L3 Interpreting and Translation, Level 2 Certificate in Community Interpreting -
The City of Liverpool College
Liverpool12.2020
Journalism, Bachelor -
University of Information Technology and Management
Rzeszów, Poland06.2011
Skills
- Proofreading and editing
- Document Translation
- Legal Document Preparation
- Fluent in Polish and English
- Excellent writing skills
- Quality Control Analysis
- Professionalism
- Ability to work under pressure
- Critical thinking
- Time management
- Leadership
- Problem solving
- Cross-Cultural Communication
Languages
Polish
Native language
English
Proficient
C2
Certification
- How to Work as a Translation Project Manager
- Project Management Skills for Leaders
- Leadership Mindsets
- Leading and Motivating People with Different Personalities
Timeline
Legal Translator
Optimal Solicitors
04.2023 - 10.2023
LQA Tester
Universally Speaking
06.2022 - 04.2023
Freelance Translator
UK Language Solutions
02.2022 - Current
Freelance Translator/Interpreter
DA Languages
12.2020 - Current
Case Handler
Pure Legal Limited
11.2019 - 02.2021
Renewal Sales Specialist
ServiceSource
10.2017 - 08.2019
Deputy Editor-in-Chief
Polish Reds
10.2017 - 07.2021
Legal Assistant
2020 Legal Ltd
04.2015 - 01.2017
DPSI Legal Pathway, Level 6 -
The City of Liverpool College
Level 2 and L3 Interpreting and Translation, Level 2 Certificate in Community Interpreting -
The City of Liverpool College
Journalism, Bachelor -
University of Information Technology and Management
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