Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Technical Skills
Timeline
Generic

Radheshyam Upadhyay

Gravesend,UK

Summary

Results-driven Product Leader with over 14 years of experience in Product Management, Digital Transformation, and Global Market Expansion. Proven expertise in leading cross-functional teams, driving digital innovation, and executing multi-country projects across eCommerce, ESG, and Financial Services. Adept at optimizing user journeys, enhancing operational efficiency, and delivering scalable digital products. Certified in SAFe PO, Scrum Master, Oracle Associate, and Power BI.

Overview

14
14
years of professional experience
5
5
years of post-secondary education
1
1
Certification

Work History

Solution Strategist

Publicis Sapient
London, UK
06.2022 - 05.2025
  • Spearheaded product strategy and digital transformation, boosting operational efficiency by 15% across targeted business units.
  • Led cross-functional collaboration with engineering, design, and business stakeholders, accelerating time-to-market for key product releases by 25%.
  • Defined and tracked KPIs for new features, increasing user engagement by 20% and optimizing digital experiences.
  • Mentored and coached 5+ product managers, resulting in two promotions and 25% increase in delivery velocity.
  • Optimized global workflow systems, driving cost-effective improvements and streamlined processes.
  • Redesigned global Data Incident Response Process, reducing response time and improving compliance audit results.

Head of Product

Diginex
Central, Hong Kong
06.2021 - 05.2022

Diginex is a disruptive impact tech business helping organisations to address the world’s most pressing ESG and sustainability issues, utilising the latest blockchain technology to lead change and increase transparency.

  • Oversaw full product lifecycle for blockchain-based ESG and financial platforms, driving 30% increase in enterprise client adoption and 40% improvement in reporting efficiency.
  • Launched DiginexESG platform updates, boosting engagement by 25% and increasing customer retention by 15%.
  • Built and executed product roadmaps, achieving 10% quarter-over-quarter growth in ARR.
  • Developed go-to-market strategies for three key product lines, securing £1M+ in new client contracts.
  • Monitored key performance metrics, contributing to 22% market share growth during tenure.

Sr Product Manager

Boutiqaat.com
Kuwait City, Kuwait
05.2015 - 05.2020

Boutiqaat is a luxury B2C beauty product platform currently operating in six countries in the Gulf region – its business model is based on housing virtual boutiques linked to regional key influencers.

  • Led regional expansion from 2 to 6 Gulf countries, driving 70% growth in active user base.
  • Designed scalable referral program, generating 30% of new user acquisition.
  • Optimized checkout and discovery flows, reducing cart abandonment by 28% and increasing conversion rates by 22%.
  • Conducted market and competitor analysis to inform roadmap, contributing to 15% YoY revenue growth.

Product Head

Vconnect.com
Lagos, Nigeria
06.2011 - 05.2015

The ‘google’ of Nigeria , Vconnect.com is Nigeria’s largest online search engine, currently with >1m unique users per month.

  • Led development of innovative products by forming hypotheses, building MVPs, and running pilots to assess product-market fit, resulting in 30% increase in active users within six months of launch.
  • Spearheaded referral program leveraging viral marketing and user incentives, contributing to 15% growth in new user acquisition.
  • Drove user growth through targeted marketing initiatives, achieving 40% increase in organic traffic over one year.
  • Applied consumer insights and research to identify high-impact opportunities, developing products that increased user engagement by 20%.

Education

Master of Business Administration - Business Administration

University of Surrey
Surrey,United Kingdom
08.2020 - 08.2021

Bachelor of Technology - Computer Science & Engineering

Biju Patnaik University of Technology
Odisha,India
05.2007 - 06.2011

Skills

  • Product Management & Strategy
  • Digital Transformation & Agile Methodologies
  • Multi-Country Project Delivery
  • Ecommerce strategy development
  • Go-To-Market (GTM) Strategies
  • Data-Driven Decision Making
  • User Journey Optimization
  • Cross-Functional Leadership
  • Market Research & Analysis
  • Business Growth & Scalability
  • UX/UI Optimization
  • Financial Services & ESG Solutions

Accomplishments

  • Product Strategy & Digital Transformation, Defined and executed long-term product vision for digital platforms, leading large-scale digital transformation initiatives across financial services and eCommerce. Developed roadmaps and product frameworks to align with business growth.
  • Cross-Functional Leadership & Stakeholder Management, Led multi-disciplinary teams across engineering, design, and business functions to deliver customer-centric digital products. Effectively collaborated with C-suite executives to shape digital strategy and influence business direction.
  • Market Research & Data-Driven Decision Making, Conducted competitive analysis, customer research, and KPI tracking to refine digital product offerings and ensure market fit. Implemented Power BI, Tableau, and AI-driven insights to enhance product performance.
  • Digital Retail & Consumer Products Innovation, Spearheaded B2B and B2C product development for leading retail and consumer products clients. Managed complex digital ecosystems to enhance customer experience, personalization, and omnichannel engagement.

Certification

  • Certified Scrum Master (Scrum Alliance)
  • SAFe 5 Product Owner (Scaled Agile)

Technical Skills

  • Tableau, Jira, Confluence, Miro
  • AWS,Google Analytics, Postman, MySQL, Oracle, PHP

Timeline

Solution Strategist

Publicis Sapient
06.2022 - 05.2025

Head of Product

Diginex
06.2021 - 05.2022

Master of Business Administration - Business Administration

University of Surrey
08.2020 - 08.2021

Sr Product Manager

Boutiqaat.com
05.2015 - 05.2020

Product Head

Vconnect.com
06.2011 - 05.2015

Bachelor of Technology - Computer Science & Engineering

Biju Patnaik University of Technology
05.2007 - 06.2011
Radheshyam Upadhyay