Radek Majgier
Summary
Talented Administrator highly successful at motivating teams and streamlining operations. Analytical problem solver and persuasive communicator with talent for thinking outside box for creative solutions.
Overview
11
11
years of professional experience
Work History
Customer service
Liverpool
08.2020 - Current
- Providing customer service,
- Managing confidential data,
- Using Azure and Office 365,
- Data entry,
- Solving problems,
- Meeting clients
Receptionist/Office Administrator
Beech Mount Hotel
Liverpool
10.2014 - 07.2020
- Maximised customer satisfaction by resolving disputes and concerns,
- Contacting with suppliers and partners,
- Preparing invoices,
- Managing confidential data,
- Welcome and check in guests into the hotel,
- Used Rezlynx, Office 365, external software for contacting with business partners,
- Manage guest bookings and reservations,
- Assist with administrative and clerical tasks
- Maintained payroll information by calculating, collecting and entering data.
- Processed new hire paperwork and documents.
IT Support Specialist
ADT
Katowice
03.2012 - 09.2014
- I used Active Directory to manage computers in network,
- Troubleshooting network, software and system,
- Specialist in Windows 7 – 10,
- Created help desk tickets, troubleshot and resolved desktop issues,
- Resolved escalated issues by serving as subject matter expert on wide-ranging issues,
Education
Postgraduate - Finance and Management, Cloud Solution Architect
MSc - Integrated Environment Management
University of Silesia
BSc - Geography, GIS
University of Silesia
Skills
Helpdesk call support
Operating system management
Wireless area networking
Software diagnosis
Desktop support
Office administration
Financial leadership
Documentation and reporting
Bookkeeping
Strategic planning
Technical Support
Timeline
Customer service
08.2020 - Current
Receptionist/Office Administrator
Beech Mount Hotel
10.2014 - 07.2020
IT Support Specialist
ADT
03.2012 - 09.2014
Postgraduate - Finance and Management, Cloud Solution Architect
MSc - Integrated Environment Management
University of Silesia
BSc - Geography, GIS
University of Silesia