Rachna Rajesh

A highly enthusiastic, customer-focused individual with outstanding communication skills and a passion for providing exceptional service in a business setting, established via office-based experience. Competent in customer service, precisely carrying out online payments via telephone, and communicating with consumers in a way that ensures their satisfaction. Capable of effectively handling several jobs with various Microsoft IT packages and communicating with customers at the same time whilst remaining polite and professional. Also qualified in maintaining a positive company reputation through efficient customer relations and timely problem handling. It is my sincere belief that I will contribute greatly to the Selco Warehouse team and offer exceptional customer service when they visit.

Volunteer at Temple:

Generally, I have a supportive helpful manner therefore I often volunteer every year at the Ealing Shri Kananga Amman temple on the big annual festival day in August. This volunteering work requires me to help the vulnerable people within the crowd during the festival by supporting them. As a result of this role, it has gained me the experience of working with groups of people with different abilities.

• I enjoy playing netball and I used to attend netball club at my sixth form. Mainly, I wanted to also keep fit and healthy and this is what motivated me to attend the sessions regularly. I have gained skills like teamwork and flexibility throughout group tournaments.
• Moreover, I have evidently shown my passion for supporting others since high school as from 2019 to 2020 I was a senior science mentor at my high school. This required, spending my lunchtimes with other science mentors on certain days to help younger students with any science-related questions, classwork or homework. This was a pleasure for me to show my interest in helping others and develop my skills based on confidence and communication. Effective communication skills during mentorship were used, for example when providing the mentees with helpful feedback and when actively motivating them.
• Also, I attended swimming lessons on a weekly basis. I really enjoyed swimming because it was a relaxing, peaceful form of exercise. An important skill I gained from swimming was great determination skills.
• Took part in learning Violin in the South Indian style. Generally, I enjoy listening to South Indian melodies which are soothing. As a result, I was inspired to learn how to play the violin in the south Indian style. This has provided me with self-motivation skills, as it was required to help myself to commit into learning violin even though I found it difficult in the beginning.

• References available upon request.