Summary
Overview
Work history
Education
Skills
Languages
Timeline
BusinessDevelopmentManager

Rachele Pilla

Shenley lodge ,Buckinghamshire

Summary

Creative Business Owner with exceptional background spent in hairdressing. Proven leader with engaging demeanour and success working in demanding environments.

Friendly and resourceful person with developed problem-solving .

Keeps keen knowledge of trends and developments in hairdressing market. Organised and meticulous person seeking opportunities to learn


Focused on applying business training to gain deeper understanding of real-world settings. Highly motivated and experienced hairdresser passionate about entrepreneurship and building successful, sustainable businesse,, launching new products and achieving growth objectives.

Overview

32
32
years of professional experience

Work history

Small Business Owner

Self employed
Milton keynes
03.2020 - Current
  • Reached + social media followers by posting strategic and quality content.

Creative stylist

Phoenix hair and beauty
Milton keynes, Milton Keynes
02.2009 - 02.2020
  • Supported reception efficiency by taking phone calls, inputting appointments and collecting payments.
  • Managed busy schedule to minimise appointment delays.
  • Updated customer files with colour notes, preferences and services delivered.
  • Trained junior stylists to create high-performing salon teams.
  • Maintained knowledge of latest hair trends to deliver fresh styles aligned with clients needs and preferences.
  • Created memorable customer experiences with services such as head and neck massages.
  • Styled hair for large-scale events, including fashion shows and special hair expos.
  • Registered new clients and updated information of existing clients on logbook.
  • Managed appointments and schedules to smooth workflow.

Creative Designer

Regis
Milton keynes
05.2005 - 01.2009
  • Designed and executed various hair services, including cuts, colours, perms and extensions.
  • Maintained knowledge of latest hair trends to deliver fresh styles aligned with clients needs and preferences.
  • Shampooed, conditioned and treated hair using salon-exclusive products, promoting increased retail sales.
  • Answered [Number]+ phone calls daily to schedule appointments and advise on service options.
  • Offered highly skilled cut, colour and extension services to [Number]+ daily customers.
  • Promoted and sold additional services and products, increasing salon revenue.
  • Assessed customer hair texture, treatment history and desired outcome to identify appropriate services.
  • Purchased supplies to maintain full stock and inventory.
  • Styled hair for large-scale events, including fashion shows and special hair expos.

Hair dresser

Hair exchange
Milton keynes, Buckinghamshire
01.1992 - 05.1995
  • Supported reception efficiency by taking phone calls, inputting appointments and collecting payments.
  • Managed busy schedule to minimise appointment delays.
  • Cleaned, maintained and sterilised styling tools, increasing product lifetimes.
  • Trimmed, cut and shaped hair based on exact customer preferences.

Education

GCSEs -

Lord Grey Academy
Milton Keynes
09/1982 - 09/1987

Skills

  • Supplier relationship management
  • Strategic business planning
  • Email marketing
  • Social media marketing
  • Cash flow management
  • Business growth strategies
  • Customer relations
  • Financial management
  • Customer service

Languages

Italian
Intermediate

Timeline

Small Business Owner

Self employed
03.2020 - Current

Creative stylist

Phoenix hair and beauty
02.2009 - 02.2020

Creative Designer

Regis
05.2005 - 01.2009

Hair dresser

Hair exchange
01.1992 - 05.1995

GCSEs -

Lord Grey Academy
09/1982 - 09/1987

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Rachele Pilla