Summary
Overview
Work history
Education
Skills
References
Timeline
Generic

Rachel Veitch

Nottinghamshire

Summary

Dynamic and results-driven administrator with 7 years of experience in
sales and customer service. Proven track record in exceeding sales
targets, building strong client relationships, and delivering exceptional
customer experiences. Skilled in using CRM systems, identifying sales
opportunities, and implementing effective sales strategies. Adept at
working in fast-paced environments and collaborating with
cross-functional teams to achieve business goals. Committed to
continuous improvement and staying updated with industry trends.

Overview

6
6
years of professional experience

Work history

Fixed Term Contracts

Various Company's
01.2025 - 04.2025

After taking a a short career break to support family, I am currently undertaking temporary assignments to maintain my skills and gain experience while seeking a permanent opportunity.

Service Administrator

GEA Refrigeration
03.2022 - 08.2024
  • Acted as the lead for business service support and sales across the Midlands, responsible for all administration, worksheets and improvements in the geographical area.
  • Working closely with the other work sectors including Project Managers, Engineering, Procurement Finance and directly accountable to the Area Manager.
  • Also coordinating nationally with the wider administration team for system improvement, lessons learnt and driving value.
  • Processed engineering team worksheets and timesheets.
  • Created and submitted progress reports to upper management.
  • Replenished office stock and processed deliveries.
  • Managed project documentation, maintaining accurate records.
  • Diary management, invoicing, and credit check requests.
  • Drafted contracts and purchase orders.
  • Raised purchase orders, received invoices, and authorized payments.
  • Managed service branch inbox.
  • Performed ad hoc duties assigned by the Head of Service.

Operations Administrator

Skills Coaches
10.2020 - 03.2022
  • Office administrator and coordinator for the national operations and business area.
  • Performing in a business as usual role while also leading on continuous improvement and enhancements within the office environment.
  • Provided general administrative support, including filing, data entry, email, and phone handling.
  • Corresponded with various departments and supported all office tasks.
  • Maintained both electronic and manual filing systems.
  • Sent confidential letters and ensured GDPR compliance.
  • Coordinated with the transport manager for delivery services.
  • Supported health and safety webinars via Zoom.
  • Managed incoming/outgoing calls and bookings for coach holidays.

Purchasing Administrator

Tegometall UK
11.2018 - 10.2020
  • General administrator for all UK&I sales and product admin, leading on business to business and direct to customer projects.
  • Assisted in procurement by creating and processing purchase orders.
  • Communicated with vendors to obtain quotes and negotiate prices.
  • Entered data into the SAP system for real-time tracking.
  • Managed a high volume of orders, coordinated freight and shipping.
  • Maintained the purchase ledger and filed invoices.
  • Liaised daily with suppliers for quotes, confirmations, and delivery notes.
  • Used Microsoft Dynamics for procurement.
  • Worked with the warehouse and goods-in departments to resolve delivery issues.
  • Ensured accurate stock counts and timely product availability.

Education

GCSEs - Maths, English Language, English Literature, Art and Design, Religious Studies, Drama

Falmouth Community School

Skills

  • Health and Safety Compliance
  • Account Reconciliation
  • Microsoft Office
  • Database Administration
  • Complaint Handling
  • Invoicing and Billing
  • SAP
  • Sage Accounts
  • Diary Management

References

Available on request

Timeline

Fixed Term Contracts

Various Company's
01.2025 - 04.2025

Service Administrator

GEA Refrigeration
03.2022 - 08.2024

Operations Administrator

Skills Coaches
10.2020 - 03.2022

Purchasing Administrator

Tegometall UK
11.2018 - 10.2020

GCSEs - Maths, English Language, English Literature, Art and Design, Religious Studies, Drama

Falmouth Community School
Rachel Veitch