RACHEL TENNANT
London
Summary
Physics with Astrophysics professional with a strong interest in coding and data analytics, and experience across the insurance, finance, charity, energy, health and engineering sectors. Brings a versatile skillset, with a foundation in complex mathematics and analytical reasoning. Looking to apply quantitative skills in a data-driven role, support evidence based decision making, and deliver innovative, efficiency focussed solutions.
Overview
8
8
years of professional experience
1
1
Certification
Work history
Technical Business Analyst
Acturis
London
2024.11 - Current
- Maintained client relationships and translated complex requirements into actionable product features, tracked on Jira sprints.
- Developed and executed SQL queries, modified database structures, wrote scripts and performed testing to support system enhancement.
- Built and amended XSLT templates to update product configuration and modify system outputs within Acturis, improving functionality and user experience.
- Owned and optimised key processes, providing training and mentoring to colleagues to promote knowledge transfer.
- Collaborated with cross-functional teams to resolve technical issues, streamline workflows, and analyse system performance, proposing improvements that enhanced efficiency and scalability.
Graduate Business Manager
Alten
London
2023.09 - 2024.05
- Supported the technical management of projects within Rolls-Royce controls systems and software teams.
- Recruited consultants for engineering projects within the automotive sector, ensuring talent met project requirements and deadlines.
- Utilised VBA and Power Bi to automate internal processes, driving efficiency, enhancing profitability and adherence to project delivery timelines.
- Fostered collaboration between key stakeholders, ensuring alignment between project objectives and organisation goals.
Fundraising Team Leader
Shelter Scotland
Glasgow
2018.03 - 2023.09
- Worked during various periods over this timeframe.
- Directed recruitment, training and leadership of 5-6 fundraisers, guiding them to exceed target KPIs while supporting their career development.
- Served as a primary liaison between members of the public and the charity whilst upholding personal KPIs.
- Recognised as 2018/19 UK 'Best Newcomer' for talent in charity fundraising.
Financial Care Specialist
Santander
Glasgow
2021.03 - 2021.09
- Constructed viable pathways out of debt for customers facing financial hardship, employing problem-solving skills to devise tailored support plans.
- Facilitated the consolidation of customer arrears by liaising with multiple financial institutions.
- Demonstrated strong interpersonal skills throughout interactions.
Test and Trace Support Agent
NHS
Remote
2020.11 - 2021.02
- Conducted contact tracing during a significant spike in UK coronavirus cases.
- Collaborated with health providers to ensure essential support was delivered promptly.
- Exhibited strong interpersonal skills, particularly in interactions with distressed members of the public affected by cases.
Education
Master of Science - Physics with Astrophysics
University of Glasgow
09/2017 - 06/2023
Skills
- Python
- C
- SQL
- XSLT
- Git/Github
- VBA
- Power BI
- Data Analysis
- Testing & Validation
- Computational Processing
- Automation
- Bayesian Inference
- Nested/Stochastic Sampling
- Interpersonal Communication
- Client Relationship Management
- Mentoring & Training
Certification
Chartered Insurance Institute: Foundation Insurance Test
REFERENCES
References available upon request.
Timeline
Technical Business Analyst
Acturis
2024.11 - Current
Graduate Business Manager
Alten
2023.09 - 2024.05
Financial Care Specialist
Santander
2021.03 - 2021.09
Test and Trace Support Agent
NHS
2020.11 - 2021.02
Fundraising Team Leader
Shelter Scotland
2018.03 - 2023.09
Master of Science - Physics with Astrophysics
University of Glasgow
09/2017 - 06/2023