Overview
Work history
Education
Skills
Additional Information
Timeline
Generic

Rachel Rowledge

Walsall,West Midlands

Overview

15
15
years of professional experience

Work history

Production operative

Ranstad/Jaguar Landrover
Solihull , Birmingham
11.2023 - Current
  • Independently operated production line equipment.
  • Operated machinery to meet daily production targets.
  • Maintained record of zero safety incidents and compliance with HSE regulations.
  • Maintained a clean work environment, promoting overall well-being of staff.
  • Collected finished work at end of production lines and moved to locations for storage or shipping.
  • Fed raw materials into production machinery.
  • Assisted in the training of new employees, creating a more efficient workforce.
  • Cross-trained on different stations to assist with production needs.
  • Assembled items accurately and promptly, maintaining efficiency of fast-paced production lines.
  • Maintained clean workstation to comply with safety guidelines and protocols.
  • Monitored and recorded production waste to inform supervisors of daily data.
  • Monitored quality control processes to ensure customer satisfaction.
  • Followed company procedures for effective task completion.
  • Monitored production equipment, notifying maintenance team of faults or inefficiencies.
  • Maintained tools, equipment and machinery in good working order.
  • Collaborated on problem-solving tasks for improved workflow efficiency.
  • Used cleaning chemicals safely to sanitise work spaces.
  • Attended to needs of teammates for seamless production.
  • Assisted in stock control, reducing waste and overproduction.
  • Coordinated with team members for smoother assembly line operations.
  • Selected and wore protective gear to minimise risk of injury.
  • Kept workspaces clean and organised with regular attention.
  • Met personal and team production goals consistently to fulfil established quotas.
  • Performed routine equipment inspections to prevent breakdowns.
  • Participated in team meetings to improve operational effectiveness.
  • Kept appropriate stock levels to match expected demand.

Hairdresser

Precision
Walsall, Westmidlands
12.2009 - 11.2023
  • Registered new clients and updated information of existing clients on logbook.
  • Built successful, long-standing client relationships, increasing repeat and referral business.
  • Provided detailed instructions and treatment procedures to clients.
  • Maintained clean and safe salon environments, ensuring consistent compliance with COSSH regulations.
  • Handled manual and computerised scheduling, bookkeeping and inventory management procedures to facilitate smooth daily operations.
  • Updated customer files with colour notes, preferences and services delivered.
  • Adapted quickly to new styling trends, ensuring relevance in the competitive market.
  • Promoted and sold additional services and products, increasing salon revenue.
  • Assisted with front desk operations when required; enhanced overall salon efficiency.
  • Collaborated closely with colleagues to run an efficient salon operation.
  • Managed appointments and schedules to smooth workflow.
  • Conducted comprehensive client consultations to tailor services to individual needs.
  • Supported reception efficiency by taking phone calls, inputting appointments and collecting payments.
  • Handled cash transactions accurately; ensured smooth end-of-day reconciliation process.
  • Pre-booked returning client appointments to foster continued loyalty.
  • Enhanced salon reputation with excellent customer service skills.
  • Managed busy schedule to minimise appointment delays.
  • Responded effectively to client complaints, retaining their trust and patronage.
  • Developed strong and lasting rapport with clients through consistent delivery of requested services.
  • Supervised staff performance in absence of management, maintaining faultless salon services.
  • Promoted from junior stylist to senior stylist due to exemplary performance.
  • Trained junior stylists to create high-performing salon teams.
  • Developed plans and strategies to promote continuous improvement.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Supported team by demonstrating respect and willingness to help.
  • Improved efficiency and productivity by acquiring new skills.
  • Offered friendly, efficient customer service and handled challenging situations with ease.

Education

NVQ Level 3 - Hairdressing

Peter pines
Walsall
09.2010

NVQ Level 2 - Hairdressing/Health and safety

Peter pines
Walsall
04.2009

Skills

  • Reliable
  • Quality inspection
  • Manual dexterity
  • Kaizen
  • Assembly line work
  • Machine operation
  • Ability to use initiative
  • Always willing to learn
  • Work well within a team
  • Good with change

Additional Information

In the last 14 months whilst working at Jaguar Landrover I have volunteered for many things,


Volunteered to organise two teams for sports day held at JLR.


I was asked to represent Bodyshop 3 at a Reach conference at Gaydon.


I was asked to attend a podcast Representing Body Shop 3.


Attending a skip meeting Representing framing Bodyshop 3.


Volunteered to join a TIC team and getting through to the next stage.


I was asked to get involved in a photoshoot Representing Bodyshop 3.


Volunteered to work in block 62 during down time.


Volunteered to work in Bodyshop 2.


Volunteered to go over and work at Stampings for two weeks during down time.


Volunteered to help out at Berksewell church of England primary school during down time.


Volunteered to help out at Aston university during down time.


I was asked to help set up and marshall at the Town hall meeting at JLR.


Volunteered to litter pick off site during down time.


I was asked to help out during a dextrity test at JLR.

Timeline

Production operative

Ranstad/Jaguar Landrover
11.2023 - Current

Hairdresser

Precision
12.2009 - 11.2023

NVQ Level 3 - Hairdressing

Peter pines

NVQ Level 2 - Hairdressing/Health and safety

Peter pines

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