RACHEL RICHARDS

• Assessed diagnostic findings to determine patient treatment plans.
• Referred patients for specialist care in partner facilities.
• Referred patients for X-rays and additional procedures to speed up diagnoses.
• Collaborated with multidisciplinary teams to provide excellent care continuity.

Delivered targeted follow-up care for continued patient monitoring.

• Kept detailed, accurate patient notes for thorough medical records.
• Signposted nutrition and health advice for improved disease prevention.
• Recorded medical and surgical complications clearly for professional investigation.
• Transferred patients to specialist health workers for ongoing medical support.
• Diagnosed conditions and devised medical care programmes.
• Identified health conditions through targeted physical examinations.
• Liaised with families in assessing patient care needs.
• Excellent interpersonal skills with all age groups/ethnicities /disabilities

• Assessed situation severity of emergent medical incidents and delivered appropriate care.
• Monitored patient status during ambulance transport and transfer.
• Developed and maintained rapport with coworkers and local hospital staff to facilitate comprehensive patient care.
• Demonstrated commitment to quality care through continuous training and development.
• Operated emergency vehicles to safely transport patients.
• Documented decisions to modify or cease treatment with strong accountability.
• Referred and discharged patients in hospital settings.
• Conducted equipment and vehicle checks with required frequency to verify proper operation.
• Administered tests and medication to assess and stabilise patients in field or during transit.
• Prevented infection with rigorous hygiene and wound care procedures.
• Delivered clinical support at Urgent Treatment Centres (UTC)s.
• Briefed other healthcare workers on complex patient conditions and injuries in concise handovers.
• Provided emergency medical assistance for rescue operations.
• Acquired informed consent before administering treatments or interventions.
• Treated patients at home where appropriate to minimise strain on hospital resources.
• Executed well-informed critical decision making in high-pressure situations.
• Evaluated patient vital signs and status to determine care needs.
• Delivered compassionate, high quality and professional care when responding to emergency [Type] situations.

• Collected blood samples, selecting appropriate vacutainer tubes, syringes and needles for collection.
• Monitored patient wellness during collection to proactively address adverse reactions.
• Protected patients by following infection control, sharps disposal and bio-hazardous waste disposal procedures.
• Practised in accordance with internal guidelines, SOPs and clinical study protocols to mitigate risks.
• Organised daily work based on collection priority.
• Delivered compassionate care and education to reduce patient fear and anxiety.
• Managed and maintained donation documents and patient records.

• Labelled and organised packages for accurate deliveries.
• Maintained exceptional accuracy in warehouse data management for consistent quality standards.
• Complied with health and safety by responsibly using equipment.
• Drove forklifts and low level order pickers.
• Recorded daily productivity and customer information.
• Kept clean working area, reporting any issues to management.
• Safely moved and stored stock to protect company assets.
• Accurately packed and picked high-volume orders in fast-paced environments.

• Monitored stock levels, managing inventories and logistics to maximise sales potential.
• Ensured timely opening and closing of store 7 days a week.
• Developed exceptional levels of customer care
• Staff training
• staff recruitment
• Monitored display stock levels, replenishing for consistently well-stocked sales floor.
• Resolved customer complaints and process issues with proactive problem-solving skills.