Rachel Read

• Warmly greeted customers and proactively reduced wait times.
• Offered exceptional customer service with strong product knowledge.
• Upsold extras to help increase daily revenue intakes.
• Completed cross-training to aid team workflows in peak times.
• Delivered reliable customer service with attention to detail even under high pressure.
• Received complaints and feedback, escalating as necessary for swift resolution.
• Demonstrated energy and enthusiasm to go above and beyond for each and every customer.
• Kept work areas spotlessly clean for optimal hygiene levels and consistent customer satisfaction.

• Learning Support Teacher - Assisted a Highschool level student with learning disabilities through their daily school life.

• Built extensive and long-lasting student relationships to create classroom environments conducive to learning. • Collaborated with other teachers to develop creative, innovative and educational curriculums, teaching aids and field trips.

• Managed allotted learning time to maximise student achievement.

• Set-up equipment and gathered teaching materials to prepare for lessons.
• Facilitated group interventions for students with diverse abilities.

• Set-up equipment and gathered teaching materials to prepare for lessons.
• Supported students to complete university applications by proofreading and suggesting edits.
• Delivered summer language camps with practical activities, role-plays and audio-visual content.
• Facilitated group interventions for students with diverse abilities.
• Developed and enforced classroom code of conduct to maintain order during lessons.
• Planned and delivered specific lessons to designated classes and age groups.
• Incorporated content from popular music and films to motivate and engage students.
• Delivered remote learning sessions via educational platforms and video conferencing software.
• Built rapport with students, incentivising engagement and interaction.

• Employed varied instructional techniques to meet different aptitudes and interests of students.

• Built extensive and long-lasting student relationships to create classroom environments conducive to learning.

• Held regular verbal and written exams for students to examine learning development and assess difficulties.

• Created audio, visual and written teaching materials to assist in teaching English.

• Managed allotted learning time to maximise student achievement.

• Monitored patient vitals and necessary signs.
• Administered medication with meticulous attention to detail.
• Worked closely with fellow nurses, doctors and clinicians for consistent communication and continued best care practices.
• Implemented and updated treatment plans in collaboration with doctors.
• Performed blood and blood product transfusions and intravenous infusions.
• Accurately documented all elements of nursing treatments, medications and discharge instructions. • Took and recorded patients' temperature, pulse and blood pressure.

• Modified and adapted care plans to achieve recovery goals.

• Responded to life-threatening emergencies

• Maintained infection control logs, streamlined charting process and improved patient outcomes through training and leadership.
• • Educated patients and caregivers on diagnoses, prognosis and chronic disease management.

• Educated and counselled patients and caregivers on discharge plan objectives, wound management, disease management and medication selfadministration.

• Assessed patients' overall health, identified treatment needs and goals and connected to practitioners for further assessment.

• Monitored patient vitals on continuous basis and actualised emergency interventions to restore patients' conditions or stop negative reactions

• Tested glucose and administered injections.