Summary
Overview
Work history
Education
Skills
Timeline
Generic

Rachel Prosser

Worcester,Worcestershire

Summary

Motivated and efficient laundry assistant and housekeeper. I have very good people skills and I have good punctuality. I have good social skills and I find learning things very interesting. I efficiently work on any task I am given and complete it to the best of my abilities.

Overview

27
27
years of professional experience

Work history

Housekeeper and Laundry assistant

The Millhouse
Kingston, Worcestershire
09.2023 - 04.2025
  • Replaced sheets, duvets and pillowcases daily, maintaining spotless presentation standards.
  • Vacuumed, mopped and polished floors to achieve high-quality finishes.
  • Cleaned bathrooms and bedrooms thoroughly to service level agreements.
  • Serviced bathrooms with fresh supplies and regular cleaning.
  • Maintained clean, safe environments for guests and staff, strictly following infection control policies.
  • Washed, ironed and folded laundry, delicate fabrics and expensive pieces with appropriate methods.
  • Provided high-quality cleaning services on 29 rooms daily, working efficiently to meet timeframe demands.
  • Enforced adherence to health and safety regulations within premises.

Cleaner

morgan hunt
Worcester, Worcestershire
11.2021 - 07.2023
  • Worked quickly to complete cleaning within allotted timeframes.
  • Organised cleaning supply closets for ease in locating necessary products.
  • Safely stored cleaning solutions, equipment and chemicals.
  • Followed health and safety guidelines to properly dispose of waste materials.
  • Kept cleaning equipment to optimal standards to reduce cleaning inefficiencies.
  • Restocked, refreshed and sanitised bathroom facilities.
  • Used vacuum cleaners and associated accessories to clean various floor surfaces to customer specifications.

Housekeeper

The Mill House
Kingston, Worcestershire
12.2018 - 11.2021
  • .I made sure the residents had a clean space to live in by changing beds, vacuuming, dusting
  • Dusted and vacuumed 15 assigned rooms, wiped baseboards, removed scuff marks and cleaned mirrors, toilets, sinks, showers, tubs and marble floors daily.
  • Reported all maintenance issues to housekeeping status board.
  • Spot cleaned carpets using industrial carpet cleaner.
  • Informed supervisor when supplies were low.
  • Performed various laundry duties, including folding, ironing and pressing.

Laundry Assistant

Bupa
Bromsgrove, Worcestershire
09.2007 - 12.2018
  • collected the dirty laundry and made sure it was clean and folded before giving it back to the owners.
  • Operated ironing press machine to finish cleaned laundry items.
  • Stripped, cleaned and collected residents dirty linen.
  • Interacted with elderly home patients, respecting cultural differences and being patient with language difficulties.
  • Kept clothing organized by accurately labelling clothing when received by residents.
  • Met cleaning schedule targets through effective teamwork with 3 personnel.

Kitchen Staff Member

McDonald's
Worcester, Worcestershire
09.1998 - 09.2006
  • Prepared food using various equipment, such as milkshake machine , ice cream machine, grill and fryers.
  • Helped open the kitchen by completing tasks, including deep cleaning and preparing ingredients.
  • Disposed of waste, rubbish and out of date stock into designated disposal systems.
  • Kept all utensils, dishes and glasses clean and ready for customer usage.
  • Helped prep food by cutting up veg.
  • Prepared dishes during high-volume shifts.

Housekeeper

Heritage Care
Kempsey, Worcestershire
05.2025 - Current
  • Continuously and proactively ensure the cleanliness and presentation of the environment to a high standard.
  • follow regular cleaning and deep cleaning schedules.
  • Maintaining confidentiality at all times.
  • Promoted safety through checking household appliances to prevent potential hazards.
  • Managed laundry process, washing, drying, folding clothes; keeping wardrobe tidy.

Education

GCSEs -

st Duntstans community school
Glastonbury, Somerset

Skills

  • Always have good time keeping
  • Hardworking
  • Very Organized
  • Good people skills
  • Team player
  • Cleaning equipment knowledge

Timeline

Housekeeper

Heritage Care
05.2025 - Current

Housekeeper and Laundry assistant

The Millhouse
09.2023 - 04.2025

Cleaner

morgan hunt
11.2021 - 07.2023

Housekeeper

The Mill House
12.2018 - 11.2021

Laundry Assistant

Bupa
09.2007 - 12.2018

Kitchen Staff Member

McDonald's
09.1998 - 09.2006

GCSEs -

st Duntstans community school
Rachel Prosser