Summary
Overview
Work history
Education
Skills
Certification
Languages
Timeline
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Rachel Praise Elikem Deku

Burnley,Lancanshire

Summary

Compassionate and dedicated individual with hands-on experience as a family carer and part-time babysitter, supporting individuals with daily living, emotional well-being, and health needs. Trained in Basic Life Support and holder of the Care Certificate (15 Standards) and a Diploma in Health & Social Care with Mental Health. Skilled at providing person-centred care, ensuring dignity, respect, and safety at all times. Highly adaptable, empathetic, and eager to contribute to the quality of life of service users in a professional care setting.

Overview

1
1
Certification

Work history

Retail Assistant

British Heart Foundation
  • Supported customers with compassion, ensuring a welcoming environment.
  • Assisted vulnerable customers in finding suitable products.
  • Built strong interpersonal and listening skills while managing diverse needs.

Sales Assistant

Shammah Enterprise
  • Assisted customers with patience, addressing concerns and queries.
  • Maintained a safe and clean environment, supporting well-being.

Till Operator

Constellation (North & South West)
  • Provided excellent customer service under pressure.
  • Handled complaints and resolved issues calmly and empathetically.

Support Worker

Alternative futures group
Brierfield , Lancanshire
2025.12 - Current
  • Provided person-centred care and support to individuals with diverse needs in residential and community settings.
  • Assisted with personal care, medication, and mobility, ensuring safety and dignity.
  • Promoted emotional well-being and independence through active listening and empathetic support.
  • Completed comprehensive in-house training on safeguarding, health & safety, infection control, and communication.
  • Collaborated with multidisciplinary teams to deliver high-quality care and maintain accurate records.
  • Family Carer (Unpaid) – 2021 to 2023
  • Provided personal care including assistance with meals, mobility, and hygiene.
  • Offered emotional support and companionship to improve well-being.
  • Monitored and reported changes in health and behaviour.
  • Coordinated daily routines, appointments, and household tasks.
  • Developed patience, resilience, and strong caregiving skills.
  • Part-Time Babysitter
  • Supervised and cared for children, ensuring safety at all times.
  • Assisted with meals, bedtime routines, and play activities.
  • Supported children’s emotional needs with patience and empathy.
  • Communicated effectively with parents to update on progress and wellbeing.
  • Developed responsibility, multitasking, and safeguarding awareness.
  • Provided companionship during outings contributing to an active social life for clients.
  • Assisted in maintaining a clean environment for improved client health.
  • Assisted with mobility issues enabling easier movement around the home.
  • Increased comfort levels with personal care duties such as bathing and dressing.
  • Promoted physical activity through assistance with exercises improving overall health condition of the client.

Education

High School - General Arts

Keta Senior High School

Skills

  • Personal care & daily living support
  • Basic Life Support & first aid
  • Medication reminders & monitoring
  • Safeguarding & infection control
  • Empathy & emotional intelligence
  • Ligature removal
  • Teamwork & communication
  • Time management & reliability
  • Conflict resolution & problem-solving

Certification

  • Basic Life Support (Florence Academy)
  • Care Certificate (15 Healthcare Standards) (NexGen Learning)
  • Diploma in Health & Social Care with Mental Health (NexGen Learning)
  • Ligature Removal Training
  • Autism Awareness
  • Medication Awareness
  • Mental Capacity Act (MCA) & Deprivation of Liberty Safeguards (DoLS)
  • Safeguarding Adults

Languages

English
Ga
Twi
Ewe

Timeline

Support Worker

Alternative futures group
2025.12 - Current

Retail Assistant

British Heart Foundation

Sales Assistant

Shammah Enterprise

Till Operator

Constellation (North & South West)

High School - General Arts

Keta Senior High School
Rachel Praise Elikem Deku