Enthusiastic person dedicated to delivering positive and personal customer experiences. Collaborates excellently in a team contributing to performance and morale. Committed to maintaining high standards and a positive work environment.
Overview
5
5
years of professional experience
Work History
Team Member
Primark
Brighton, East Sussex
2025.02 - 2025.07
Cultivated strong customer relationships through effective communication, ensuring exemplary company service and reputation.
Delivered exceptional service by adapting approaches to meet diverse customer needs.
Kept shelves neat, clean and organised through visual merchandising.
Engaged customers in conversation to offer helpful product and purchase support.
Crew Member
McDonald's
Liverpool, Merseyside
2022.08 - 2024.09
Delivered fast, accurate service for positive customer experience.
Collaborated with team members to ensure smooth service during peak times, demonstrating strong teamwork skills.
Handled customer complaints with empathy and professionalism, working to resolve issues quickly.
Processed payments efficiently, handling cash, credit card transactions, and providing accurate change.
Employed multitasking skills to switch fluidly between various activities and cope with high demand.
Dance Teaching Assistant
Devine Theatre Company
Liverpool, Merseyside
2020.09 - 2023.08
Assisted lead teacher in planning and executing dance lessons for various age groups, fostering a creative learning environment.
Conducted warm-up and cool-down exercises to prevent injuries and promote physical well-being among students.
Coached students ahead of performances, competitions, and special events.
Implemented positive behaviour management strategies, creating a respectful and focused learning environment.