Summary
Overview
Work History
Education
Skills
Timeline
Generic

Rachel Pople

Liverpool,Merseyside

Summary

Enthusiastic person dedicated to delivering positive and personal customer experiences. Collaborates excellently in a team contributing to performance and morale. Committed to maintaining high standards and a positive work environment.

Overview

5
5
years of professional experience

Work History

Team Member

Primark
Brighton, East Sussex
2025.02 - 2025.07
  • Cultivated strong customer relationships through effective communication, ensuring exemplary company service and reputation.
  • Delivered exceptional service by adapting approaches to meet diverse customer needs.
  • Kept shelves neat, clean and organised through visual merchandising.
  • Engaged customers in conversation to offer helpful product and purchase support.

Crew Member

McDonald's
Liverpool, Merseyside
2022.08 - 2024.09
  • Delivered fast, accurate service for positive customer experience.
  • Collaborated with team members to ensure smooth service during peak times, demonstrating strong teamwork skills.
  • Handled customer complaints with empathy and professionalism, working to resolve issues quickly.
  • Processed payments efficiently, handling cash, credit card transactions, and providing accurate change.
  • Employed multitasking skills to switch fluidly between various activities and cope with high demand.

Dance Teaching Assistant

Devine Theatre Company
Liverpool, Merseyside
2020.09 - 2023.08
  • Assisted lead teacher in planning and executing dance lessons for various age groups, fostering a creative learning environment.
  • Conducted warm-up and cool-down exercises to prevent injuries and promote physical well-being among students.
  • Coached students ahead of performances, competitions, and special events.
  • Implemented positive behaviour management strategies, creating a respectful and focused learning environment.

Education

A-Levels -

Winstanley College
Wigan, WGN
2024-01

GCSEs -

Deyes High School
Liverpool, LIV
2022-01

Degree - Musical Theatre

The Brighton Academy
Brighton, BNH

Skills

  • Team collaboration
  • Customer complaint resolution
  • Time management
  • Reliability
  • Guest and client satisfaction

Timeline

Team Member

Primark
2025.02 - 2025.07

Crew Member

McDonald's
2022.08 - 2024.09

Dance Teaching Assistant

Devine Theatre Company
2020.09 - 2023.08

A-Levels -

Winstanley College

GCSEs -

Deyes High School

Degree - Musical Theatre

The Brighton Academy
Rachel Pople