Rachel Mead

Delivered exceptional service to customers, resolving inquiries and enhancing their experience

• Handled stock replenishment and arranged products for optimal display
• Maintained high productivity levels in a fast-paced environment through efficient task management
• Communicated effectively with team members to achieve shared goals and improve service delivery
• I am a hardworking, reliable and friendly individual with previous experience working at KFC in a fast-paced environment. Through my experience, I have developed strong customer service, teamwork, communication and time-management skills. I am confident working under pressure, following procedures and maintaining high standards of cleanliness. I am now looking for an opportunity to join Tesco as a Store Assistant, where I can use my existing skills to support customers, replenish stock and contribute to the smooth running of the store.

• Assisted in front of house during busy periods by seating guests, taking orders, serving food and drink, processing payments, and ensuring customer satisfaction with meals.
• Engaged with customers to create a positive dining experience by discussing menu options and ensuring prompt service.
• Collaborated with kitchen staff to correctly update customers on unavailable dishes and wait times.
• Maintained hygiene standards in fast-paced kitchen for 1.5 years by washing and polishing crockery and cutlery, ensuring all washing chemicals were available in the machine for clean dishes, and storing chemicals properly to prevent cross-contamination.