Rachel Maher
Uckfield,East Sussex
Overview
11
11
years of professional experience
9
9
years of post-secondary education
1
1
Certification
Work history
Picker and packer
The Sussex Kitchen
Newick, East Sussex
09.2024 - Current
- Followed company guidelines whilst packing merchandise, maintained brand consistency.
- Assembled boxes to ensure robust packaging of items.
- Adhered strictly to health and safety regulations, reduced workplace accidents.
- Improved warehouse efficiency by meticulously sorting and arranging items.
- Met strict deadlines with focused and fast-paced work style.
- Ensured smooth operations with regular maintenance of packing machines.
- Packed parcels for safe and secure transportation.
- Reduced order discrepancies with careful picking of goods.
- Collaborated with team members, achieved efficient workflow in the warehouse.
Warehouse Operative
Christina May Ltd
East Hoathly, East Sussex
07.2022 - 01.2024
- Assisted in packing and liquid departments, ensuring efficient product handling.
- Processed, prepared, and dispatched web orders promptly to meet customer demands.
- Ensured accurate paperwork was printed and products were correctly picked and packed.
- Operated Royal Mail's Click and Drop system for parcel label printing.
- Moved stock manually across the site while utilising semi-automatic machinery.
- Labelled tubes for hand cream prior to filling, maintaining high quality standards.
- Maintained cleanliness and organisation of factory environment throughout shifts.
- Communicated effectively with all departments to ensure smooth workflow.
Mental Health Support Worker - Social Prescriber
BHT Sussex
Sussex
02.2022 - 07.2022
- Provided mental health support to patients across five GP surgeries in Sussex.
Conducted one to six sessions with patients, offering therapeutic coping strategies.
Facilitated face-to-face consultations, Teams calls, and telephone conversations.
Maintained organisation and time management to ensure appointments adhered to schedules.
Communicated effectively with patients and GPs to ensure service continuity.
Collaborated within a multidisciplinary team to optimise patient support.
Utilised IT skills proficiently, including Outlook, Excel, and GP surgery systems.
Community Navigator - Social Prescriber
Southdown Housing Association
East Sussex
04.2021 - 02.2022
- Collaborated with multidisciplinary team to enhance client health and wellbeing.
- Provided one-to-one support for clients, focusing on non-medical approaches.
- Managed caseload effectively, ensuring timely referrals and documentation.
- Liaised with GP practices to facilitate client referrals from healthcare professionals.
- Delivered six short-term support sessions, offering advice, signposting, and relevant resources.
- Coordinated support in various areas, including leisure, housing, finance, and employment.
- Ensured clear communication with clients and colleagues to maintain service quality.
Residential Childcare Worker
East Sussex County Council
East Sussex
01.2020 - 04.2021
- Cared for young children with complex trauma in a secure setting, fostering emotional growth.
Enabled emotional awareness and coping mechanisms through close collaboration.
Promoted self-awareness regarding wellbeing and safety among young people.
Guaranteed school attendance while encouraging nutritious eating practices.
Facilitated mobility excursions to enrich experiences outside the home environment.
Oversaw participation in therapy and health sessions for continued improvement.
Picker/Packer of Hampers
Funky Hampers
09.2019 - 01.2020
- Managed preparation of a variety of gift hampers to fulfil client orders.
Demonstrated strong time management skills to guarantee post collection readiness.
Thrived in a busy setting, maintaining focus and efficiency throughout the day.
Worked both collaboratively and independently to achieve production goals.
Office Admin/ Activity Leader
ST GILES SCHOOL
06.2019 - 08.2019
- Performed administrative duties in the mornings, focusing on data input and attendance verification.
Responded to telephone calls and provided assistance to students regarding inquiries.
Produced student cards to enhance identification processes within the school.
Facilitated numerous excursions, including trips to Brighton, London, and sporting events.
Coordinated a variety of leisure activities such as karaoke nights and mini golf sessions.
Detainee Custody Officer
G4S
London
01.2019 - 06.2019
- Acquired crucial control and restraint skills during six-week training course completed in January.
Ensured safety and support for individuals detained due to immigration status.
Utilised a calm and non-judgemental approach to foster a peaceful atmosphere.
Demonstrated strong listening skills to address detainee concerns promptly.
Outdoor Activity Instructor/ Group Leader
PGL
East Sussex
11.2017 - 11.2018
- Qualified as a level 3 outdoor activity instructor and obtained junior qualification with British Orienteering.
Ran various activities for guests, including abseiling, Low Ropes, sensory trail, and Zip wire.
Led groups of guests, ensuring comfort and needs were met throughout their stay.
Organised and facilitated evening activities such as campfire, capture the flag, and ambush.
Ensured safety and enjoyment for guests of all ages and abilities during activities.
Managed night shifts, addressing issues raised by guests, particularly younger children.
Provided care for up to seven children during peak summer times, overseeing daily routines.
Encouraged healthy eating habits and organised arts and crafts events for children.
Picking and packing
Grafters Recruitment Consultants
Eastbourne
11.2017 - 12.2017
- Managed book picking and packing operations within a large warehouse environment.
Acquired skills in locating unavailable items to fulfil orders accurately.
Determined optimal packing strategies to ensure safe delivery of items.
Endured long hours standing, contributing to operational efficiency.
Park Attendant
Knockhatch Adventure Park
Hailsham
03.2015 - 09.2016
- Operated rides and attractions, ensuring high levels of customer satisfaction.
Served food and beverages, including ice cream and drinks, while maintaining cleanliness.
Handled till operations at main entrance and gift shop, processing transactions efficiently.
Managed refunds, gift vouchers, and payment processing using cash and card machines.
Achieved 100% score in mystery shopper report, demonstrating exceptional service quality.
Education
Level 2 NVQ certificate in Activity leadership - Activity leadership
1st4Sport
02.2017 - 02.2018
Essentials of customer care for outdoor centre staff, General induction for outdoor centre staff, Organising an acivity session at an outdoor centre, Responding to Health Emergencies - Level 2
Open college network
02.2017 - 02.2018
in Activity Leadership Outdoors - Intermediate Level Apprenticeship in Activity Leadership Outdoors
PGL
02.2017 - 02.2018
Travel and tourism - ALEVEL
Sussex Downs Lewes
01.2015 - 01.2016
Maths , English , Religious studies , Science ,Sports ,Dance ,Geography , Child Development - GCSES
Uckfield Community Technology College
01.2010 - 01.2015
Mental Health Social Prescriber -
e
Skills
- Packing and shipping
- Organisation
- Time keeping
- Customer Service
- Picker and packer
- Warehouse equipment handling
- Batch coding expertise
- Health and Safety Compliance
- Team player
- Attention to Detail
- Safety compliance
- Administrative experience
- Warehouse operations
- Microsoft Office proficiency
Certification
- Health & Safety at Work February 2019 to Present I have a level 2 award in health and safety in the workplace awarded to me from the British safety council after i completed a days training and test. Can provide certicate at interveiw stage.
- Fire Marshal Training January 2019 to Present I have completed a trianing course on fire marshal training. So if the fire alarm was ever to sound I could be lead to make sure everyones out the building and the correct prodcures are followed, i know the main roles and responsibilities of the fire marshal , evacuation and re- entry procedures and the selection and use of fire extinguishers. A certicate can be provided at interveiw stage.
- Emergency First Aid at Work June 2019 to June 2022 I am also emergency first aid at work trained by St.Johns ambulance which is vaild for 3 years and I can provide a certificate at interveiw stage.
- First Aid at Work January 2019 to January 2021 I am currently first aid at work trained by Aid training with a cerficate in date which I can provide at interview stage.
- Driver's license
Awards
- Outstanding Public Services August 2015 I received outstanding Public service reward from Sussex police for helping to find missing children/adults and reunite them with there families on the busiest day of the year at the Airbourne event in Eastbourne. Also helping out and giving directions and information to the members of the public. This was awarded to me when I was a police Cadet.
- 100% in a mystery shopper report June 2015 When i was working at Knockhatch adventure park.
Timeline
Picker and packer
The Sussex Kitchen
09.2024 - Current
Warehouse Operative
Christina May Ltd
07.2022 - 01.2024
Mental Health Support Worker - Social Prescriber
BHT Sussex
02.2022 - 07.2022
Community Navigator - Social Prescriber
Southdown Housing Association
04.2021 - 02.2022
Residential Childcare Worker
East Sussex County Council
01.2020 - 04.2021
Picker/Packer of Hampers
Funky Hampers
09.2019 - 01.2020
Office Admin/ Activity Leader
ST GILES SCHOOL
06.2019 - 08.2019
Detainee Custody Officer
G4S
01.2019 - 06.2019
Outdoor Activity Instructor/ Group Leader
PGL
11.2017 - 11.2018
Picking and packing
Grafters Recruitment Consultants
11.2017 - 12.2017
Level 2 NVQ certificate in Activity leadership - Activity leadership
1st4Sport
02.2017 - 02.2018
Essentials of customer care for outdoor centre staff, General induction for outdoor centre staff, Organising an acivity session at an outdoor centre, Responding to Health Emergencies - Level 2
Open college network
02.2017 - 02.2018
in Activity Leadership Outdoors - Intermediate Level Apprenticeship in Activity Leadership Outdoors
PGL
02.2017 - 02.2018
Park Attendant
Knockhatch Adventure Park
03.2015 - 09.2016
Travel and tourism - ALEVEL
Sussex Downs Lewes
01.2015 - 01.2016
Maths , English , Religious studies , Science ,Sports ,Dance ,Geography , Child Development - GCSES
Uckfield Community Technology College
01.2010 - 01.2015
Mental Health Social Prescriber -
e