Rachel Lynn-Smith

• Led £20m refurbishment, new build programmes and projects to modernise tri-service cadet and reserve accommodation
• Coordinated with contractors, ensuring quality of work delivered.
• Liaised with 14 external suppliers for services contracts negotiation.
• Handled £40m budget, planning and control to optimise resource allocation.
• Improved facilities operations by establishing efficient management procedures.
• Supervised multi-disciplinary teams, fostering effective collaboration.
• Facilitated supplier training sessions, promoting site safety awareness.
• Adhered to strict quality standards in facility upkeep.
• Reported on accidents and investigated incidents to protect end user safety.
• Used excellent problem-solving skills to quickly resolve issues.
• Monitored health and safety measures for guaranteed compliance.
• Designed and implemented training to further develop suppliers based on business goals.
• Established clear budgets and cost controls strategies to meet objectives.
• Streamlined processes to improve and optimise operations.
• Translated senior management directives into actionable front-line policies and implemented changes with suppliers.
• Developed organisational policies for administrative oversight and internal controls.
• Organised financial and operational data to help with yearly budgeting and planning.
• Drafted procedural statements and guidelines for company-wide use.

Raising 4 children

Volunteered on playschool committee DBS checked

• Assisted taxpayers, achieving clear understanding of their obligations.
• Ensured accuracy in financial reporting by verifying all tax returns.
• Exhibited excellent problem-solving skills whilst handling complex cases and disputes.
• Conducted thorough tax audits to ensure compliance with UK tax laws.
• Maintained comprehensive knowledge of tax legislation for effective enforcement.
• Liaised effectively with legal teams during court proceedings against non-compliant taxpayers.
• Managed caseloads effectively, ensuring timely completion of all inspections.
• Oversaw investigations into suspected fraudulent activity by conducting thorough inspections.
• Performed risk assessments before initiating audits to prevent unnecessary expenditure of resources.
• Utilised advanced software tools for efficient data analysis during inspections.

• Improved office efficiency by meticulously sorting and categorising documents.