Summary
Overview
Work history
Education
Skills
References
Timeline
Generic

Rachel Lawton

Rainhill,Merseyside

Summary

I am a dedicated trauma informed practitioner with extensive experience in relationship building, advocacy, and empowerment work. Highly skilled in motivational interviewing, mediation skills, and resolving conflict, to bring about positive outcomes and change.


I am experienced in crisis intervention and prevention strategies, and throughout my career have provided comprehensive social, emotional, and mental health support. I have outstanding communication abilities, which build excellent working relationships with those i support and other professionals and agencies and stake holders.


I have fantastic case management expertise and i am skilled in assessments, care planning, report writing, risk assessment, and safeguarding.


I am experienced at presenting, training, and facilitating group work, and networking.


I have great time management skills, and I am computer literate.


I am committed and passionate about fostering positive outcomes for those with complex needs, through effective collaboration and innovative solutions.

Overview

22
22
years of professional experience
12
12
years of post-secondary education

Work history

Trauma informed Practitioner

Pause – Creating space for change
London, UK
03.2021 - 01.2025

Duties include:

  • Building Trusting Relationships: I develop and maintain positive, supportive, and non-judgmental relationships with women who have experienced trauma and adversity
  • Provide consistent support, empowering women to make informed decisions about their lives and futures
  • Providing Holistic Support: I offer tailored one-to-one support to each individual, addressing their emotional, mental, and practical needs
  • Therapeutic approaches: Including, working with women to explore the root causes of their experiences, helping them to identify and address barriers to change
  • Facilitating Personal Development: I support women in developing skills and strategies to help them make positive changes in their lives
  • Encourage self-reflection, goal setting, and personal growth, helping women build resilience and independence
  • Coordinating Care and Referrals: I help women access appropriate services and resources, including mental health support, housing, education, and legal advice
  • I work collaboratively with external agencies to ensure women are receiving the holistic support they need
  • Advocacy and Empowerment: Act as an advocate for women, ensuring their voices are heard and their rights are respected
  • I empower women to take control of their lives and decisions, ensuring they feel supported in making changes
  • Record Keeping and Reporting: I maintain accurate, confidential records of interactions, progress, and outcomes
  • I frequently assess the impact of support and interventions, reporting to supervisors or relevant stakeholders as needed
  • Safeguarding and Risk Management: I ensure the safety and well-being of the women you work with, particularly in relation to children or other vulnerable individuals
  • I recognise and identify signs of distress or risk, taking appropriate action in line with safeguarding policies and procedures
  • Continuous Learning and Development: I participate in ongoing training and development to stay informed about best practices in supporting women who have experienced trauma and loss
  • I reflect on and evaluate my practice to continually improve the support you provide

Emotional Well Being Practitioner

Kooth and Qwell / xenzone
Salford, UK
02.2017 - 01.2025
  • · I provide virtual emotional wellbeing support to adults and young people through online chat platforms, developing trust and rapport remotely, and supporting them through difficult emotional situations, offering guidance and resources.
  • · I carry out assessments to understand client needs, Supporting the individual to develop coping techniques to manage stress, relaxation and self care and offer strategies to manage stress, anxiety, depression, and other emotional challenges.
  • I use a person centred approach to develop individualised wellbeing plans, working with clients to track their progress, reflect, and change interventions as needed.
  • · I manage high-stress situations, and use crisis interventions to provide immediate emotional support, and offer appropriate resources.
  • · I work and liaise with other mental health professionals both in house and externally, ensuring the individual receives comprehensive support, including referrals to appropriate services when necessary.
  • ·I maintain accurate and confidential client records, ensuring compliance with data protection laws and professional standards.
  • ·I work within safeguarding and confidentiality frameworks
  • · I support people from diverse backgrounds with respect and understanding.
  • · I effectively managing individuals in an online environment, ensuring that each client receives the attention they need within a set time frame
  • · I engage in regular training and professional development to stay up-to-date with best practices

Pastoral officer

St Thomas C of E Primary School
Leigh, UK
11.2019 - 03.2021
  • I provided one-on-one emotional and pastoral support to students, addressing issues such as anxiety, low self-esteem, bullying, and personal challenges, or challenges within their family home.
  • I supported students in overcoming behavioural difficulties, and challenging behaviours, using positive reinforcement, Crisis management, and behaviour management techniques and strategies.
  • I delivered small, nurturing group sessions on topics such as emotional wellbeing, emotional regulation, and to develop social skills
  • I demonstrated Strong verbal and written communication skills, to liaise with children, parents, teachers, and external agencies
  • I worked closely with teachers, parents and outside agencies, to create and deliver individual care plans, ensuring each child receives the appropriate support to succeed both academically and socially.
  • I was the first point of call with regards to parental concerns around emotional or behavioural wellbeing.
  • I monitored student progress, providing feedback to teachers, parents, and senior leadership on emotional and behavioural development.
  • I followed and understood the importance of Safeguarding procedures
  • I also help to manage the welfare staff of the school, organising rotas and the areas of the school that need cover and support
  • I was also responsible for making referrals to other support agencies, and monitoring attendance in school

Sexual health outreach worker

St Helens Council Taz Team
St Helens, UK
03.2007 - 12.2017
  • I provided confidential sexual health support to teenagers, offering advice on Healthy relationships, contraception, sexually transmitted infections (STIs), consent, pornography, sexting, online safety, CSE, and emotional wellbeing.
  • This role involved educating individuals around their sexual health choices and providing them with adequate information to make informed positive choices, and assess risk
  • I delivered sexual health education group work, workshops and presentation to young people in a variety of settings, including schools, colleges, youth clubs, community settings, supported living accommodation, and secure units, ensuring information is tailored to the developmental stage and needs of the audience.
  • I offered sexual health screening support and pregnancy choice support, which included sensitive discussions around termination and the continuation of the pregnancy
  • I worked with 'hard to reach' individuals on a one-on-one basis, who were deemed at risk, or engaging in risk taking behaviours, to address concerns related to sexual health, relationships, sexual identity and safety.
  • I would listen and support them emotionally, allowing them to disclose any concerns, and enabling them to create solutions and create goals
  • I demonstrated excellent interpersonal and communication skills, particularly with young people, creating a comfortable safe space and an open, and trusting environment.
  • I used a trauma informed approach to support young people in navigating challenging situations, in a non judgemental and unbiased way, including unplanned pregnancies, sexual coercion, and abusive relationships.
  • I created educational materials to young people, ensuring accurate and accessible information on sexual health topics.
  • I worked alongside healthcare professionals to ensure access to contraception, STI testing, and other sexual health services for young people and supported in a clinic setting
  • I work with multi-disciplinary teams, including social services and mental health professionals, to provide holistic support for young people’s sexual and emotional health needs.
  • I provided training to professionals around the complexity of issues that surround teenage pregnancy, poor relationships and sexual health, and encouraged them in their confidence to have sensitive conversations with young people around difficult subjects
  • I followed safeguarding policies and procedures, with the ability to respond appropriately to concerns about abuse, or exploitation. In addition to this, I also worked within confidentiality guidelines, included fraser competency

Casual support worker

SHAP
St Helens, UK
01.2010 - 01.2011
  • I offered emotional and mental health support to mothers, including those experiencing postnatal depression, anxiety, or other challenges related to motherhood.
  • I would Support young mothers with parenting and life skills, including, budgeting, housing, benefits and finances, and would provide support around healthy relationships
  • I supported in developing personalised care plans for mothers and babies, to make sure that emotional, physical, and social needs were being met.
  • I encourage and promote mother-baby bonding by offering practical advice and emotional reassurance, particularly at challenging times.
  • I ensure that the mother and baby’s environment was safe, supportive, and promoted bonding, following safeguarding procedures.
  • I monitored and report on progress or challenges, which fed into assessments, to ensure that support met with the individual needs of mothers and babies.
  • I would advocate for both the mother and child, often liaising with other agencies such as social care, and housing, and would prepare reports for meetings and keep thorough logs and records
  • I used crisis interventions and management to recognise and identify signs of distress or crisis and provide immediate support or, offering safe spaces for mothers to discuss their concerns, or made appropriate referrals
  • I demonstrated excellent communication skills, and the ability to build positive relationships with mothers, babies, and multi-disciplinary team.
  • I followed safeguarding procedures for both mothers and babies, including reporting concerns appropriately.
  • I worked within confidentiality frameworks, and maintained professional boundaries, while offering compassionate, non-judgmental support.


Residential Childcare Officer

knowsley council Children’s services
Kirkby, UK
06.2005 - 03.2007
  • I provided direct care and consistent emotional and mental health support, helping young people build resilience, self-esteem, and coping strategies to manage difficult situations, in a safe and secure setting.
  • I provided support for children and young people in a residential setting, ensuring their safety, emotional wellbeing, and development, and supported them through any social challenges
  • I develop and implement personalised care plans that addressed the specific and complex needs of each child, including educational goals, emotional support behavioural support strategies,,.
  • I supported and facilitated children’s daily routines, including school attendance, activities, meals, and social interactions, in a stable and nurturing environment.
  • I demonstrated excellent communication skills, and an ability to build positive relationships with children and young people, providing emotional support, encouragement, and guidance to increase self esteem, and promote self-confidence and positive behaviours. In addition to good working relationships with families and professionals
  • I used crisis management techniques to handle incidents and challenging behaviours and situations, using de-escalation techniques and therapeutic interventions to ensure a safe environment for all.
  • I modelled positive attitudes and behaviour through setting clear boundaries and expectations, and used both positive reinforcement and addressed inappropriate conduct.
  • I worked with other agencies and services, and attend meetings with social workers, parents, and other professionals to advocate for the young person, discuss care plans and provide updates on children’s progress and wellbeing.
  • I participated in team meetings, using reflection to recognise best practice and to update on young peoples progress and wellbeing
  • I followed safeguarding procedures, making sure that children’s rights are protected and that any concerns regarding child protection and their welfare are appropriately reported.
  • I demonstrated a high standard of accurate and detailed record keeping and report writing.

Play worker

Barnardos
Rainhill
04.2003 - 06.2005
  • I supported disabled young people in extra curricular activities, and encouraged independence in day to day activities in the community, whilst creating fun opportunities to socialise with their peers

Education

GCSE - Child development, Food Technology, English Language, English Literature, German, History, Mathematics, Science

Prescot school
01.1993 - 01.1998

GCSE - General studies, History, English Lit & Lang

Carmel College
01.1998 - 01.2000

BA Hons - Childhood studies

Liverpool John Moore University
01.2002 - 01.2005

NVQ Level 3 - Children and Young People Health and Social care

Knowsley Council

Certificate of Professional Development - Developing Multiagency Perspectives through child development

Liverpool John Moore University
01.2007 - 01.2008

Level 4 - Preparing to teach in the lifelong learning sector

Riverside college
01.2012 - 01.2013

Skills

  • Trauma informed practitioner
  • Relationship building and rapport
  • Advocacy
  • Empowerment work
  • Motivational interviewing
  • Mediation skills
  • Resolving conflict
  • Crisis Intervention
  • Crisis prevention strategies
  • Social, Emotional and Mental Health support
  • Outstanding communication
  • Multiagency working
  • Case management
  • Assessments care planning and report writing
  • Assessing Risk
  • Safeguarding
  • Problem solving
  • Presenting
  • Time management
  • Training
  • Group work Facilitation
  • Computer literacy
  • Networking

References

References available upon request.

Timeline

Trauma informed Practitioner

Pause – Creating space for change
03.2021 - 01.2025

Pastoral officer

St Thomas C of E Primary School
11.2019 - 03.2021

Emotional Well Being Practitioner

Kooth and Qwell / xenzone
02.2017 - 01.2025

Level 4 - Preparing to teach in the lifelong learning sector

Riverside college
01.2012 - 01.2013

Casual support worker

SHAP
01.2010 - 01.2011

Sexual health outreach worker

St Helens Council Taz Team
03.2007 - 12.2017

Certificate of Professional Development - Developing Multiagency Perspectives through child development

Liverpool John Moore University
01.2007 - 01.2008

Residential Childcare Officer

knowsley council Children’s services
06.2005 - 03.2007

Play worker

Barnardos
04.2003 - 06.2005

BA Hons - Childhood studies

Liverpool John Moore University
01.2002 - 01.2005

GCSE - General studies, History, English Lit & Lang

Carmel College
01.1998 - 01.2000

GCSE - Child development, Food Technology, English Language, English Literature, German, History, Mathematics, Science

Prescot school
01.1993 - 01.1998

NVQ Level 3 - Children and Young People Health and Social care

Knowsley Council
Rachel Lawton