Rachel Kommu
WATFORD,Hertfordshire
Summary
Accomplished professional with a strong foundation in goal setting and delivery, contract negotiation aptitude, and product development insight. Demonstrates exceptional customer service and product knowledge, coupled with expertise in budget management and client relationship management. Skilled in communications, customer interaction, and new staff training, aiming to leverage these competencies to drive organisational success.
Enthusiastic individual with excellent communication and organisation skills seeks experience in a customer-facing administration role. Supports busy, productive environments by working with focus, drive and attention to detail.
Overview
5
5
years of post-secondary education
7
7
years of professional experience
Work history
Amazon associate
Amazon Logistics
LEICESTER, Leicestershire
2025.09 - Current
- Filed documents, improved data management.
- Coordinated meetings, ensured smooth operation of daily activities.
- Fostered a positive working environment with clear communication.
- Updated client database to ensure up-to-date information.
- Dealt with customer queries for an elevated level of service.
- Managed multiple tasks simultaneously for increased productivity.
Manager
Popeyes
LEICESTER, Leicestershire
2022.12 - 2025.09
- Secured new business opportunities with successful networking events.
- Cultivated strong relationships with clients to secure repeat business.
- Delegated tasks efficiently to maximise productivity.
- Maintained inventory control, reduced stock shortages.
- Liaised with suppliers to ensure timely deliveries.
- Enforced safety regulations to reduce workplace accidents.
- Optimised resource allocation for increased profits.
- Analysed market trends to inform strategic decision-making processes.
Medical volunteer
Basant Shaney Hospital
Hyderabad, India
2020.01 - 2021.04
- Handled post-operative care duties enhancing patient recovery rates.
- Assisted medical professionals with patient care for improved health outcomes.
- Supported patients during recovery period to ensure swift recuperation.
- Conducted regular patient check-ups, maintaining optimal health conditions.
- Maintained cleanliness and hygiene standards within the facility, reducing risk of infection spread.
- Transporting patients around the hospital when necessary providing comfort and ease.
- Worked under stressful situations whilst maintaining professionalism and calmness at all times.
Education
Bachelor of Science - Computer Science
Guru Nanak Institutions Technical Campus
Hyderabad, India 2016.07 - 2019.09
Master of Science - Computer Science
University of Leicester
Leicester 2022.09 - 2024.11
Skills
- Goal setting and delivery
- Contract negotiation aptitude
- Product development insight
- Customer Service
- Product knowledge
- Budget management
- Customer interaction
- Communications
- Client Relationship Management
- New staff training
Timeline
Amazon associate
Amazon Logistics
2025.09 - Current
Manager
Popeyes
2022.12 - 2025.09
Master of Science - Computer Science
University of Leicester
2022.09 - 2024.11
Medical volunteer
Basant Shaney Hospital
2020.01 - 2021.04
Bachelor of Science - Computer Science
Guru Nanak Institutions Technical Campus
2016.07 - 2019.09