Rachel Karlsson

Dedicated retail professional with experience in delivering exceptional customer service and driving sales. Proven ability to collaborate with team members to create inviting store environments and memorable shopping experiences. Committed to enhancing customer satisfaction and meeting sales targets with creativity and enthusiasm. Knowledge in inventory management and visual merchandising, further supporting store performance and brand presentation.

• Marketing co-ordination and head of CRM
• Defined business strategies to drive sales, promotions and marketing projects.
• Statistics analysis and data retention to evaluate sales gaps and maximise ROI.
• Drove revenue growth with innovative sales strategies.
• Handled crises effectively, minimising impact on business operations.
• Designed strategy to win new business and maximise selling opportunities among existing clients, achieving lucrative results.
• Wrote reports outlining project progress and results.
• Generated leads to bring in new client revenue and improve profitability.
• Identified current market trends, resulting in enhanced product offerings.
• Developed strategic partnerships for sustained growth.
• Implemented marketing initiatives for greater brand visibility.