Summary
Work History
Education
Skills
Timeline
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Rachel Jones

Mountain Ash

Summary

as Head Lifeguard at lido pontypridd I excelled in emergency response and team management, significantly enhancing swimmer safety and team efficiency. I’m first aid trained/CPR certified and have dealt with fatal conditions, showcasing my ability to lead and collaborate effectively under pressure.

I’ve raised over 2 thousand pound for cancer research uk in 2021 and have done a skydive raising over £300

I’ve volunteered in the shop at Aberycnon outdoor swimming pool helping them out when needed with my maths and money skills, also working under pressure in a fast past environment.

i’ve also spent my free time walking dogs for the elderly and ILL in my community.

Work History

Head Lifeguard

RCT
08.2024 - Current
  • Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
  • Detailed safety rules and procedures regarding activities to customers and guests.
  • Monitored assigned areas for unsafe activity and took corrective actions.
  • Enhanced swimmer safety by enforcing pool rules and regulations consistently.
  • Maintained high standards of cleanliness throughout the facility with diligent attention to detail during routine cleaning operations.
  • Performed pool tests, recorded results and adjusted chemical levels to reach appropriate measurements.
  • Cooperated fully with manager to identify areas of concern and ascertain reliable methods for remediation.
  • Observed recreational users to detect safety concerns and prevent ongoing violations.
  • Minimized risk of accidents with thorough daily inspections of pool equipment and surrounding areas.
  • Provided customer service and responded to inquiries and complaints for optimal guest satisfaction.
  • Trained and managed team of lifeguards on pool safety and risk management protocols.
  • Responded to life-threatening emergencies and provided first aid and CPR.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Excellent communication skills, both verbal and written.
  • Worked well in a team setting, providing support and guidance.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Organized and detail-oriented with a strong work ethic.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Strengthened communication skills through regular interactions with others.

Education

GCSE (B) - Welsh Language

Mountain Ash Comprehensive School
Mountain Ash

GSCE (A) - Welsh Baccalaureate

Mountain Ash Comprehensive School
Mountain Ash

GCSE (B) - English Language And Literature

Mountain Ash Comprehensive School
Mountain Ash

GCSE (B) - Maths

Mountain Ash Comprehensive
Mountain Ash

Level 3 Health And Social -

Coleg Y Cymoedd
Aberdare
07.2023

Skills

  • Customer Service
  • Team Management
  • Staff Supervision
  • Emergency Response
  • Lifeguard training
  • Patience and Empathy
  • Certified in CPR/AED
  • Teamwork and Collaboration
  • Critical Thinking
  • Multitasking Abilities
  • Reliability
  • Excellent Communication
  • Organizational Skills
  • Active Listening

Timeline

Head Lifeguard

RCT
08.2024 - Current

GCSE (B) - Welsh Language

Mountain Ash Comprehensive School

GSCE (A) - Welsh Baccalaureate

Mountain Ash Comprehensive School

GCSE (B) - English Language And Literature

Mountain Ash Comprehensive School

GCSE (B) - Maths

Mountain Ash Comprehensive

Level 3 Health And Social -

Coleg Y Cymoedd
Rachel Jones