Rachel Jessop
Peterborough ,Cambridgeshire
Summary
Strong leadership and problem-solving skills emphasizing effective communication and teamwork. Experience in overseeing daily operations to optimize workflow efficiency. Proven track record in enhancing organizational and multitasking abilities. Committed to employee training and mentorship, promoting a proactive work environment.
Overview
24
24
years of professional experience
Work history
Warehouse Shift Manager
Ideal Shopping Direct
Peterborough , Cambridgeshire
2012.04 - 2021.11
- Managed a team of 60 to 100 personnel, including temporary staff, ensuring operational efficiency.
- Established a robust safety culture within the warehouse to enhance compliance.
- Oversaw health and safety management, including reporting and training initiatives.
- Implemented 5S standards and housekeeping practices to minimise waste.
- Achieved KPIs through targeted strategies and performance tracking.
- Conducted disciplinary and grievance meetings to uphold company policies.
- Facilitated regular performance reviews to foster employee development.
- Managed HR processes, including holidays, sickness, and absences effectively.
Warehouse Team Leader
Ideal Shopping Direct
Peterborough , Cambridgeshire
2007.04 - 2012.04
- Supervised daily pick, packing, and dispatch operations to achieve targets.
- Led 60 warehouse personnel in meeting efficiency objectives.
- Maintained a clean and organised warehouse environment for optimal workflow.
- Coached team members to enhance skills and performance.
- Monitored individual and team performance metrics continuously.
- Assisted in annual stock takes to ensure accurate inventory records.
- Delegated tasks effectively to optimise warehouse workflow.
- Enforced safety measures and ensured proper use of PPE.
Warehouse Trainer
Ideal Shopping Direct
Peterborough , Cambridgeshire
2006.04 - 2007.04
- Conducted on-the-job training to boost team performance.
- Provided ongoing support to new hires for seamless team integration.
- Oversaw employee development programmes, enhancing operational standards.
Warehouse Order Picker
Ideal Shopping Direct
Peterborough , Cambridgeshire
2004.04 - 2006.04
- Improved warehouse efficiency by accurately picking and packing orders.
- Worked efficiently under pressure, met tight deadlines on a regular basis.
- Kept workplace clean and organised, promoted positive work environment.
- Prepared orders promptly for dispatch, ensured timely deliveries.
- Checked products against invoices for accuracy before shipment.
Family carer
Private Household
Stamford, Lincolnshire
1997.07 - 2004.03
- Provided full-time care for a family member with complex health needs.
- Managed medication, appointments and liaised with healthcare professional.
- Supported daily living tasks.
- Developed strong time-management, problem solving and emotional resilience.
- Balance caring responsibilities with household management.
Education
GCSEs -
Queen Eleanor School
Stamford, LincolnshireSkills
- Effective communication
- Attention to detail
- Order processing
- Results orientation
- Team leadership
- Composure under pressure
- Problem solving
- Basic IT proficiency
- Time management
References
References available upon request.
Timeline
Warehouse Shift Manager
Ideal Shopping Direct
2012.04 - 2021.11
Warehouse Team Leader
Ideal Shopping Direct
2007.04 - 2012.04
Warehouse Trainer
Ideal Shopping Direct
2006.04 - 2007.04
Warehouse Order Picker
Ideal Shopping Direct
2004.04 - 2006.04
Family carer
Private Household
1997.07 - 2004.03
GCSEs -
Queen Eleanor School