Summary
Overview
Work History
Education
Skills
Timeline
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Rachel Graves

Rachel Graves

Heaton Chapel,Stockport

Summary

Experienced Senior Manager and Leadership Coach with a demonstrated history of building a culture of empowerment and high performance. Skilled in Retail, Human Resources, Team Leadership, Business Strategy, Pioneering and Change Management. Emotionally Intelligent and Strategic Thinker.

Overview

17
17
years of professional experience

Work History

HR / Business Consultant

Freelance
Manchester, Greater Manchester
01.2023 - Current
  • Streamlined HR processes, helping to increase departmental efficiencies.
  • Wrote and maintained employee handbook covering company policies and mission statement.
  • Provided expert HR advice to line managers to tackle obstacles such as conflict resolution, pay disputes and under-performance management.
  • Devised and implemented successful employee retention strategies, including improved exit interview and onboarding procedures.
  • Supported restructuring and change management operations, advising on redundancies and reorganisation strategy.

Store Manager

Lidl Stores GB
Manchester
10.2019 - Current
  • Lead branch to achieve maximum sales within territory, exceeding revenue forecasts.
  • Organise and deliver stock takes to achieve accurate inventory and pricing.
  • Optimised store performance through continuous evaluation of existing processes and identifying improvement opportunities.
  • Led regular staff performance reviews to provide guidance and support for individual development.

Founder and CEO

FreshFire Trust
Stockport
09.2012 - Current
  • high-level decisions regarding policies, strategies, procedures and finances.
  • Oversight of hiring, interviewing and onboarding staff, selecting based on experience, skills and determination.
  • Developed clear mission, vision and culture for company employees.
  • Successfully grew the charity income yearly by designing and implementing innovative growth strategies.
  • Designed and Implemented HR and Financial Policies and Procedures

Deputy Store Manager

Asda Stores Radcliffe
Manchester, Greater Manchester
08.2015 - 10.2019

People Service Manager

Asda Stores
Manchester, Greater Manchester
02.2014 - 08.2015

Fresh Trading Manager

Asda Stores
01.2013 - 02.2014

Training Manager

Asda Stores
Ashton-under-Lyne
01.2012 - 01.2013

Clothing manager

Asda Stores, George Clothing
Manchester, Greater Manchester
08.2007 - 01.2012

Education

Bachelor of Arts - Theology

University of Wales
Bangor,

Skills

  • Culture Creator - knack for building a culture of empowerment
  • Effective Communicator - imparting fire, energy and a 'can-do' mindset
  • Strategic Thinking - Ability to see the big picture and plan long-term strategies
  • Leadership and Vision - Inspiring and motivating teams to achieve high performance

Timeline

HR / Business Consultant

Freelance
01.2023 - Current

Store Manager

Lidl Stores GB
10.2019 - Current

Deputy Store Manager

Asda Stores Radcliffe
08.2015 - 10.2019

People Service Manager

Asda Stores
02.2014 - 08.2015

Fresh Trading Manager

Asda Stores
01.2013 - 02.2014

Founder and CEO

FreshFire Trust
09.2012 - Current

Training Manager

Asda Stores
01.2012 - 01.2013

Clothing manager

Asda Stores, George Clothing
08.2007 - 01.2012

Bachelor of Arts - Theology

University of Wales
Rachel Graves