Rachel Gilroy
Gateshead
Summary
Compassionate healthcare professional with a focus on patient care, highly productive in fast-paced environments, and proficient at completing tasks efficiently. Specialised skills include vital signs monitoring, patient hygiene assistance, and emotional support. Excel in communication, empathy, and teamwork, ensuring optimal patient comfort and support.
Hardworking, and competent, with extensive knowledge in clinical laboratory operations. Punctual and professional, willing to work various shifts and driven to perform successfully in solitary role or as part of team.
Enthusiastic computer technician proudly offering several years of experience in upgrading systems, installing network components and providing informal software demonstrations. Enthusiastic employee with knowledge in email account setup. Skilled in task prioritisation, exemplary customer service and troubleshooting.
Overview
11
11
years of professional experience
Work History
Health Care Assistant
Newcastle Hospitals NHS Foundation Trust
Newcastle
04.2022 - Current
- Maintained a clean work environment by following infection control policies and procedures.
- Assisted with mobility exercises for immobile patients under direction of physical therapist or nurse.
- Answered call lights promptly and responded to patient requests in a timely manner.
- Collected specimens from patients according to established procedures.
- Transported patients to different locations within the facility or to appointments outside the facility.
- Performed routine tests, such as blood glucose monitoring, height and weight measurements and vision screenings.
- Observed patients' physical, mental, and emotional conditions and reported any changes to supervisor or nurse on duty.
- Helped feed patients who are unable to feed themselves due to disability or illness.
- Provided assistance to patients with activities of daily living, such as bathing and dressing.
- Assisted with cleaning of rooms between patients; restocked supplies as needed.
- Checked vital signs regularly including temperature, pulse rate, respiration rate, blood pressure.
- Prepared beds and equipment for use by healthcare professionals.
- Assisted nurses with wound care for pressure ulcers, bed sores and surgical site wounds.
- Communicated with patients to determine feelings, need for assistance or social and emotional support.
Laboratory Technician
NHS Lighthouse Lab (Covid-19)
Gateshead
03.2020 - 03.2022
- Processed specimens following established protocols while adhering to strict safety standards.
- Provided technical support to colleagues regarding methods used in experiments or data interpretation.
- Conducted quality control testing on incoming materials to ensure accuracy of results.
- Maintained laboratory equipment by performing calibration checks and troubleshooting any malfunctions.
- Monitored safety compliance within the laboratory environment to ensure adherence to regulations.
- Ensured that all laboratory areas were kept clean and orderly at all times.
- Identified potential problems during testing process and took corrective action as necessary.
- Developed processes and techniques to improve the efficiency of laboratory operations.
- Prepared test samples and obtained and recorded test data in accordance with standards.
- Disposed of laboratory materials and samples using well established guidelines and instructions.
- Prepared lab for daily operations by stocking materials and equipment.
Nursery Assistant
Banana Moon
Gateshead
11.2013 - 02.2020
- Attended relevant courses in order to stay up-to-date with best practice standards in childcare.
- Worked closely with other staff members in order to ensure that the needs of every child were met.
- Encouraged positive behaviour in a calm and consistent manner.
- Provided first aid where necessary and administered medication if required.
- Assisted with toilet training for younger children when necessary.
- Prepared snacks and meals for the nursery children according to dietary requirements.
- Observed each child's individual needs and provided appropriate support accordingly.
- Ensured that all safety regulations were adhered to at all times.
- Maintained cleanliness of the nursery environment by carrying out regular cleaning duties.
- Reported any incidents or accidents which occur in accordance with company policies.
Education
Healthcare Support Worker Level 2 - Healthcare
Institute For Apprenticeships (HMG)
Newcastle07-2024
Care Certificate - Healthcare
Dewentside Collage
Consett05-2024
Functional Skills Qualification - Maths & English
Derwentside Collage
Consett04-2024
CACHE Level 2 Introduction To Early Years Education & Care - Childcare
Gateshead Collage
Gateshead10-2015
GCSE -
Joseph Swan School
Gateshead05-2007
Skills
- Vital signs monitoring
- Patient hygiene management
- Blood sugar monitoring
- Problem-solving
- Infection control
- Clinical documentation
- Verbal and written communication
- Self motivation
- Care monitoring
- General housekeeping
- Effective communication
- Multitasking Abilities
- Patient-focused care
- Supply restocking
- Emotional and social support
- Time management abilities
- Output monitoring and reporting
Timeline
Health Care Assistant
Newcastle Hospitals NHS Foundation Trust
04.2022 - Current
Laboratory Technician
NHS Lighthouse Lab (Covid-19)
03.2020 - 03.2022
Nursery Assistant
Banana Moon
11.2013 - 02.2020
Healthcare Support Worker Level 2 - Healthcare
Institute For Apprenticeships (HMG)
Care Certificate - Healthcare
Dewentside Collage
Functional Skills Qualification - Maths & English
Derwentside Collage
CACHE Level 2 Introduction To Early Years Education & Care - Childcare
Gateshead Collage
GCSE -
Joseph Swan School