Rachel Fosker
Lindsey,Suffolk
Summary
Ambitious and highly motivated professional with a clear sense of direction, known for exceptional standards of customer service and understanding customer needs. Demonstrates calm, diligent professionalism with highly effective communication skills, quickly developing rapport and gaining customer trust through ownership and solution-oriented approaches. Thrives under pressure, relishing new opportunities while being dynamic and creative in developing and implementing processes. Proficient in timekeeping, data entry, Microsoft Office, invoice processing, and logistical planning. Dedicated to career growth by continuously seeking opportunities to enhance skills and contribute to team success.
Overview
29
29
years of professional experience
8
8
years of post-secondary education
1
1
Certification
Work history
Office Coordinator
PLH Consultants ltd
Nayland, Suffolk
07.2020 - Current
- Prioritised workload effectively resulting in increased productivity across the board.
- Maintained updated contact database to ensure easy accessibility of information when required.
- Supported senior management in decision-making processes through provision of accurate administrative records.
- Facilitated interdepartmental communication by arranging regular team meetings and discussions.
- Prepared reports, presentations, and data whilst managing work schedules to meet deadlines efficiently.
- Handled sensitive information confidentially ensuring trust throughout all levels in the organisation.
- Managed reception area duties, facilitating a welcoming environment for visitors and clients.
- Improved communication within the team through efficient scheduling of meetings and appointments.
- Ensured smooth functioning of daily administrative activities for optimal productivity.
- Developed excellent customer service skills by handling client inquiries professionally.
- Enhanced efficiency with well-managed record keeping and data processing tasks.
- Answered and routed telephone calls to support client services.
Purchasing Manager
Plave UK Ltd
Tunstead, Norfolk
02.2014 - 06.2020
- Directed large-scale global sourcing initiatives that led to significant reductions in material costs.
- Assisted in developing a robust purchasing strategy that aligned with organisational goals and objectives.
- Developed strong relationships with vendors; ensured high-quality goods at competitive prices.
- Developed a comprehensive understanding of market trends, resulting in better sourcing decisions.
- Managed stock control efficiently, reducing waste and increasing productivity.
- Coordinated with internal departments for efficient procurement planning, leading to smooth operations.
- Maintained a consistent supply chain by monitoring delivery timescales against forecasted needs.
- Streamlined purchasing processes to ensure timely delivery of products and services.
- Improved supplier relationships by conducting regular review meetings and addressing concerns promptly.
- Identified potential suppliers through rigorous market research, expanding the pool of reliable vendors available.
- Led negotiations with suppliers for best prices, securing significant cost savings for the company.
- Reduced supply chain risks through meticulous vendor evaluation and selection process.
- Handled complex negotiations with key suppliers which resulted in favourable pricing structures.
- Ensured adherence to budget constraints whilst making purchasing decisions, optimising financial resources utilisation.
- Negotiated contracts effectively to secure advantageous terms for the business.
- Achieved cost savings for the company by negotiating favourable contract terms with suppliers.
- Reviewed and renegotiated key contracts to maintain cost-effectiveness.
- Presented accurate quarterly stock figures to monitor department success.
- Reported on monthly and annual activity to assess performance against goals.
- Collaborated with wider teams to understand product requirements and advise on sourcing and purchasing solutions.
- Sourced high-quality materials that met commercial, functional and performance criteria.
- Tracked storage levels and controlled stock to meet supplier requirements and fulfill contract terms.
Small business owner
Moonshine Off Licence & Wine Merchants
North Walsham, Norfolk
11.2006 - 10.2013
- Created business plan, secured funding for growth initiatives.
- Monitored industry trends, adapted business strategies accordingly.
- Managed daily operations for smooth functioning of the business.
- Sourced products from reliable vendors, maintained product quality standards.
- Streamlined operations by introducing cost-saving measures.
- Boosted productivity with efficient staff training programmes.
- Launched new products to meet market demands.
- Planned marketing campaigns for enhanced brand visibility.
- Established positive relationships with clients through exceptional service delivery.
- Led team meetings for improved communication.
- Collaborated with local businesses for mutually beneficial partnerships.
- Developed sales strategy to expand market reach.
- Liaised with vendors to achieve favourable product pricing and timely stock replenishment.
- Supervised staff to deliver top-quality service in alignment with company objectives.
- Established and successfully managed profitable business, demonstrating exceptional entrepreneurial skills and business acumen.
- Optimised daily operations to achieve maximum efficiency and cost-effectiveness.
- Researched and identified potential business opportunities in untapped markets to drive revenue.
Category Manager
Icefresh Foods Ltd
Holt, Norfolk
06.1999 - 10.2006
- Developed robust client relationships for improved business growth. Understanding Customer Strategies, key windows, presentation timings and launch cycles.
- Handle multiple projects whilst initiating and improving financial performance.
- Thorough understanding of market trends and gap analysis in order to concentrate on robust product development and trade presentations.
- Sound industry knowledge including good understanding or customers primary business needs.
- planning mutually beneficial business review meetings.
- Responsible for setting up and presenting annual budgets and reports.
Quality Systems Co-ordinator
HL Foods Ltd
North Walsham, Norfolk
04.1996 - 04.1999
- Implemented and controlled ISO 9002 accreditation in a large global cannery/ready meal manufacturers.
- Organsisation and management of all paperwork generated by the factory.
- Tranferring written paperwork onto omputer systems.
- Implementation of work instructions for entire workforce and monitoring ongoing progress.
- Improved efficiency and productivity by acquiring new skills.
- Used Microsoft Word and other software tools to create documents and clear communications.
Education
BTEC - Early Childhood Education
Norwich City Colledge
Norwich 09.1994 - 07.1996
A-Levels - History, Economics, Philosophy
Paston Sixth Form Colledge
North Walsham 09.1991 - 06.1993
GCSEs - Incuded Maths and English
North Walsham High School
North Walsham 09.1986 - 06.1991
Skills
- Ambitious and highly motivated team player with a clear sense of direction
- Calm, diligent and professional at all times with highly effective and efficient communication skills
- Professional yet personable, quickly develops a natural level of rapport
- Dedicated to delivering exceptional standards of customer service and understanding customer needs
- Thrives under pressure and relishes new opportunities
- Dinamic, creative and capable of developing and implementing processes
- Gains customers trust through taking ownership and offering solutions
- Timekeeping competence
- Data Entry
- Microsoft Office
- Invoice processing
- Logistical planning
Certification
- Sales and Negotiation Training
- Internal Auditing
- Levels 1- 3 Surpervising Food Safety in Manufacturing
- Manual Handling Awareness
- NCFE Level 2 in Understanding Mental Health First Aid and Advocacy in the Workplace
- NCFE Level 2 in Understanding Children and Young People's Mental Health
Affiliations
- Reading Fiction
- Travelling abroad
- Spending time in the outdoors with my family and the dog.
Timeline
Office Coordinator
PLH Consultants ltd
07.2020 - Current
Purchasing Manager
Plave UK Ltd
02.2014 - 06.2020
Small business owner
Moonshine Off Licence & Wine Merchants
11.2006 - 10.2013
Category Manager
Icefresh Foods Ltd
06.1999 - 10.2006
Quality Systems Co-ordinator
HL Foods Ltd
04.1996 - 04.1999
BTEC - Early Childhood Education
Norwich City Colledge
09.1994 - 07.1996
A-Levels - History, Economics, Philosophy
Paston Sixth Form Colledge
09.1991 - 06.1993
GCSEs - Incuded Maths and English
North Walsham High School
09.1986 - 06.1991