Rachel Fathers
Worcester Park,Suffolk
Summary
I am a hardworking and motivated student with a strong work ethic. Through work experience, have developed a variety of skills including problems solving and working well under pressure. have gained confidence through communicating with customers and enjoy working in a positive, friendly environment. As well as working successfully within a team I thrive just as well independently. Having achieved outstanding results in both GCSEs and A- Levels I am in interested in pursuing a career within Law. attended Holy Cross School and Esher college where chose to study History, Psychology and Sociology. I am currently studying Law at the University of Sussex. hobbies include the gym, reading and baking.
Overview
6
6
years of professional experience
12
12
years of post-secondary education
Work history
Bartender/waitress
Shooshh
Brighton, Brighton and Hove
2020.05 - 2020.09
- I worked in a nightclub for 6 months
- Here I had to ensure customers had an enjoyable experience while keeping customers safe during the pandemic
- I regularly dealt with difficult customers and overcame these challenges while working as a team
- Other responsibilities included restocking bottles, taking orders and pouring/serving drinks.
- Checked customer IDs to confirm age before selling age-restricted products.
- Verified completed orders and served guests at tables.
Customer assistant
lidl
Hove, Brighton and Hove
2022.04 - 2024.09
- Handled returns and exchanges efficiently maintaining high standards of service amidst challenging situations.
- Participated actively in staff meetings contributing valuable insights towards improving store performance.
- Improved customer relations by promptly addressing queries and concerns.
- Maintained clean, organised workspace for efficient operation of checkout area.
Bartender
2019.01
- I have picked up shifts at the local sports club bar since summer 2019
- This entailed serving drinks, using tills, restocking bottles and building a good rapport with the customers.
Barista/Waitress
2018.05 - 2019.09
- Worked as barista and waitress for year and half where responsibilities included working tills, restocking products, taking orders and dealing with customer issues while providing good customer service.
Education
Holy Cross School
New Malden 2012.01 - 2017.04
Esher College
Esher 2017.01 - 2019.04
Bachelor of Law - Law
University of Sussex
Brighton, Brighton and Hove 2020.09 - 2024.09
Skills
- Problem-solving
- Inventory management
- Strategic planning
- Communication skills
- Calm under pressure
- Excellent time management abilities
Custom
Available upon request.
Timeline
Customer assistant
lidl
2022.04 - 2024.09
Bachelor of Law - Law
University of Sussex
2020.09 - 2024.09
Bartender/waitress
Shooshh
2020.05 - 2020.09
Bartender
2019.01
Barista/Waitress
2018.05 - 2019.09
Esher College
2017.01 - 2019.04
Holy Cross School
2012.01 - 2017.04