Dependable and organised professional with exceptional communication and customer service skills, coupled with keen attention to detail, making each customer interaction smooth and accurate. Demonstrating proficiency in handling transactions and managing administrative tasks. Dedicated to enhancing operational efficiency and customer satisfaction in any role.
Greet customers in an confident and friendly manner while being committed to delivering excellent customer service when working in a fast-paced environment.
Skilled in using various software applications and programs to complete passport applications driving licences and identification services.
Trained in operating electronic devices to sort mail etc .
Abel to identify ways to improve efficiency in the work place and implementing changes to provide efficient courteous and accurate service to customers at all times.
Proven in processing confidential information correctly for services such as accounts ,savings , isa and bonds.
Daily balancing cash , coin and cheques in till at end of shift.
Confident in informing customers of products for individual needs.
Experienced in organisation of clinics optical and hearing.
Diary management and booking appointments
Attending to patients on arrival completing any forms that are needed.
Advise patience in prescriptions for glasses and hearing aids
Educate new patients in contact lens wearing and hearing aids.
Attend to repairs of hearing aids and glasses.
Other responsibilities included daily transactions banking, filing completing nhs forms .
Sales advisor and visiting officer for all tv licensing applications.
Responsible for explaining legislation, helping customers understand payment options and completing over 75 free licenses.
Keeping track of all visits conducted and complete all data in a accurate and timely manner
Handled sensitive information discreetly during application reviews; upheld high standards of confidentiality and professionalism.
Working alone and planning my area for best time management .
Car sales assistant.
Advise customers in regards to vehicle specifications.
Complete all paperwork for sales.
Organise any repairs or MOTs
Maintaining car show room and presentation of cars for sale.
Providing high quality care.
Take part in daily activities that stimulate and support children's development.
Having a good healthy relationship with families .
Providing healthy home cooked meals and refreshments.
Keeping up to date with rules and regulations needed when providing care for baby's and preschool children .
Proven customer service, 25 years
Retail Sales and stock organisation,10 years
Competent with various software and computer applications
Supervising and staff training ,temporary manager Scrivens
Exemplary organisation skills
Fast -Paced work proficiency at the Post Office currently
employed until September 2025
(due too post office franchise )
Vehicle maintenance checks ,30 years experience