Rachel Chan
London
Overview
6
6
years of professional experience
1
1
year of post-secondary education
Work history
Professional Actor/Singer
Freelance
London
09.2021 - Current
- Currently represented by a prominent talent agency, regularly attending auditions for projects on stage and screen in Central London
- Most recently appeared in the West End premiere of Your Lie in April at the Harold Pinter theatre, as lead role 'Tsubaki Sawabe' (Apr - Aug 2024)
- Appeared in Oliver! at Leeds Playhouse (Nov 2023 - Jan 2024)
- Made my West End debut as 'Sayu Yagami' in Death Note: The Musical at the London Palladium and Lyric Theatre (Aug - Sept 2023)
- Filmed my credited TV debut on Netflix's The Crown Series 6 (Jul 2023)
Hair Salon Receptionist
Jeju Hair
London
03.2024 - Current
- Greeted customers in a professional manner and provided friendly, knowledgeable assistance in a busy environment
- Answered and helped resolve service and scheduling enquiries from clients
- Managed the hair salon during peak hours, ensuring that stylists are keeping proper time, to make certain that clients are satisfied with the service they receive
- Handled payments by card and cash, carried out administrative organisation such as logging and filing receipts
Escape Room Game Master
Aim Escape
London
03.2024 - Current
- Facilitated 1-hour escape games for customers, ensuring they have a positive and fun experience by providing clues and guidance when needed
- Reset and prepared 4 escape rooms, ready for customers to begin their games promptly in accordance with their booking time
- Meet and greet customers upon arrival, taking necessary details for waivers, as well as providing a comfortable environment from the moment the step in
- Opened and closed the venue, carrying out necessary cleaning, restocking and admin tasks
Core Team Member/Social Media Marketing Manager
Candles of Light
Singapore
11.2020 - 08.2022
- Provided exceptional online customer service for those needing support on their orders
- Filled day-today orders by assisting with all aspects of the chain, including production, packaging, and shipping
- Managed the brand's social media platforms, brainstorming and executing strategies for marketing and growth of brand awareness
Retail Store Educator
Sonata Dancewear
Singapore
11.2020 - 04.2021
- Provided personalised sales assistance on dancerwear productions, taking into account customer's preferences and needs in order to serve them effectively and efficiently
- Expertly handled transactions on the Point-of-Sales system
- Offered excellent customer service, assisting children and customers with a warm and pleasant personality
- Liaised with clients to effectively schedule appointments diary into an organised and efficient manner
- General upkeep of the store, ensuring it's continuous cleanliness and tidiness throughout the workday
Ballet Teaching Assistant
Tutus and Tiaras Dance School
Singapore
01.2019 - 09.2020
- Planned and executed lessons for ballet students aged 3-12
- Safeguarded the wellbeing of students by ensuring a safe and nurturing environment
- Handled all administrative duties to ensure smooth communication between parents and staff regarding lessons
Education
Master of Arts - Musical Theatre
Royal Academy of Music
London 09.2022 - 07.2023
LRAM Diploma - Teaching Voice
Royal Academy of Music
London 04.2023 - 05.2023
Skills
- Excellent interpersonal skills
- Fast learner
- Dependable, highly organised
- Problem-solving
Personal Details
Gender Female
Nationality Singaporean
Right to Work Full right to work in UK
Accomplishments
ABRSM Queen's Platinum Jubilee Award Royal Academy of Music, 2023
Timeline
Hair Salon Receptionist
Jeju Hair
03.2024 - Current
Escape Room Game Master
Aim Escape
03.2024 - Current
LRAM Diploma - Teaching Voice
Royal Academy of Music
04.2023 - 05.2023
Master of Arts - Musical Theatre
Royal Academy of Music
09.2022 - 07.2023
Professional Actor/Singer
Freelance
09.2021 - Current
Core Team Member/Social Media Marketing Manager
Candles of Light
11.2020 - 08.2022
Retail Store Educator
Sonata Dancewear
11.2020 - 04.2021
Ballet Teaching Assistant
Tutus and Tiaras Dance School
01.2019 - 09.2020
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